Dosa Charcoal — Restaurant in Gujarat

Very very bad experience!

I recently visited this Dosa Charcoal branch, and unfortunately, it turned out to be one of the worst dining experiences I’ve had in a long time. From the moment the food arrived, everything just kept getting worse.

Let’s start with the Green Gotala — it was absolutely disappointing. Instead of the rich, flavorful dish you expect, it felt like I was served floating cheese on water. There was no proper texture, no balance of flavors, and frankly, it was almost inedible.

Moving on to the Sambhar and Chutney — these are usually the heart and soul of any South Indian meal. Here, they were completely watery and tasteless, like someone just mixed spices with water and served it. No depth, no richness, no authenticity. It genuinely felt like no effort had gone into the preparation.

And with all this, the prices were shockingly high. You are paying a premium expecting at least decent quality food and service, but what you get is no taste, no satisfaction, and sheer disappointment.

When we complained to the owner about this awful experience, instead of showing genuine concern, they simply tried to convince us with excuses — mentioning that the staff was less and trying to justify the poor service and food. Instead of taking responsibility or offering any real solution, it felt like they were just brushing off our concerns.

If you’re thinking of visiting a Dosa Charcoal outlet, I would strongly suggest that you choose another branch. This particular branch is just not worth your time or money.

On a slightly positive note, there was ample parking space, and the environment was cozy. But sadly, good parking and ambiance cannot make up for terrible food and disappointing service. No matter how comfortable the surroundings, the food and service will completely ruin your satisfaction and leave you regretting the money you spent.

Final Verdict: If you’re looking for a good South Indian meal, skip this branch of Dosa Charcoal. There are better places and better branches out there that actually care about the...

I recently visited Dosa Charcoal on New Outer Ring Road in Surat, and I must say it was one of the best dining experiences I’ve had in the city. From the moment you enter, the ambiance feels vibrant and welcoming. The seating area is spacious, well-lit, and thoughtfully designed, giving a modern yet cozy vibe that’s perfect for families, friends, or even casual dining.

Coming to the food – as the name suggests, dosas are the highlight here, and they truly live up to expectations. The dosas were perfectly crisp and served hot, with a wide variety of options to choose from. The flavors are authentic, and the chutneys along with the sambar complemented them beautifully. What stood out was the unique charcoal touch in their preparation style, which adds a special twist that you don’t usually find elsewhere.

The menu is quite extensive with plenty of dosa varieties and other South Indian delights, making it hard to choose just one. Portion sizes are generous, and the presentation is clean and attractive. Prices are very reasonable for the quality and quantity served, which makes the overall experience feel like great value for money.

Service was also impressive. The staff is polite, attentive, and quick to serve, which really enhances the overall dining experience. Even when the place was busy, they managed everything efficiently without making us wait too long.

Overall, Dosa Charcoal is a must-visit spot in Surat for anyone who loves authentic South Indian food with a creative twist. Excellent food, great ambiance, and friendly service – this place definitely deserves 5 stars. I’ll surely be visiting again and recommending it to...

Dosa Charcoal is a popular chain of South Indian restaurants in Surat, Gujarat, offering a diverse menu that blends traditional flavors with innovative twists. With multiple outlets across the city, including locations in Katargam, Mota Varachha, Nana Varachha, Adajan Gam, and Puna, the brand caters to a wide audience seeking quality vegetarian cuisine.

The menu features a variety of dosas, such as Cheese Palak Dosa, Paneer Bhurji Dosa, and Butter Mysore Dosa, alongside other South Indian staples like idlis and vadas. Some outlets also offer Mexican-inspired dishes, providing a unique fusion experience. The Adajan Gam location, for instance, is noted for its cozy ambiance and freshly ground spices, enhancing the authenticity of its offerings .

Customer reviews are mixed across different branches. While some patrons praise the taste and service, others have pointed out inconsistencies. For example, a reviewer at the Katargam outlet mentioned, "worst taste and no cheese in jini roll," indicating areas for improvement . Conversely, the Puna branch has received positive feedback for its quality of service and ambiance .

Overall, Dosa Charcoal offers a flavorful dining experience for those interested in South Indian cuisine with a contemporary twist. However, potential visitors might consider checking specific outlet reviews to ensure a...