Mayur Restaurant & Banquet — Restaurant in Gujarat

I visited this restaurant on 14th September 2024 to enquire about hosting a banquet, but unfortunately, the experience was soured by the staff's unprofessional behavior.

From the moment I walked in, I was met with a dismissive attitude by the staff. When I asked to speak to someone about the banquet facilities, I was kept waiting for an inordinate amount of time.

When the staff member finally arrived, they seemed disinterested and unprepared to answer my questions. I was shocked by their lack of knowledge about the banquet services and their reluctance to provide information.

What was even more appalling was the condescending tone and rude language used by the staff member when I asked for clarification on certain details.

As a potential customer, I was expecting a warm welcome and professional service, especially when enquiring about a significant event like a banquet. Unfortunately, Mayur Restaurant failed to deliver.

Unless the management takes steps to address the staff's behavior and trains them to provide better customer service, I would not recommend this...

We opted for unlimited lunch at 198₹ per person. They permit this option for a minimum of 4 diners however as an exception, they allowed 2 of us.

The soup I had was Hot & Sour which had a lot of vinegar making quite sour above the normal level. Secondly, we opted for Dry Manchurian which seemed unfresh and would've been preserved for a night. However, the main course was shear delicious. The paneer cuisine was mouth watering and alongside, veg cuisine was nonetheless. The buttermilk on the top was very creamy & rich making it a premium experience. Lastly we skipped dal rice as we were full and finished with an ice cream.

Had they cooked fresh starter and maintained the soup quality, they could've gotten 5 stars...

Food 1 out of 5 Service -10 out of 5 Atmosphere 0 out of 5

Ok so we went here on a very good day with a good mood but here's what happened

First of all as we sat no table cover not anymore ok then we ordered soup a waiter kept papad on our table we said this is not our order he took the papad but the guy did gave the us the soup Biryani tasted absolute wastage of rice full of salt and oil paneer was ok we ordered roti 20 min no response only we called the waiter 10 time but he didn't replied even after listening Unprofessional staff and management Not ever visiting again

Order from outside but don't ever...