Subway Vasna Road — Restaurant in Gujarat

I had a very unpleasant and shocking experience at this Subway outlet. After finishing my footlong sub, I noticed a cockroach crawling on the onions on the make line. It was truly disgusting and made me question the hygiene standards of this place.

When I politely informed the lady manager, instead of apologizing or taking any responsibility, she rudely replied that it’s “normal” and “cockroaches can be found anywhere, even at home.” I was appalled by her careless attitude and complete lack of concern for customer health and food safety.

This is absolutely unacceptable for a food establishment. Proper hygiene and customer service should be a priority, not something to be brushed off casually. I sincerely hope Subway management takes strict action regarding this matter and ensures that such incidents do not...

Shoaib and Sheetal are HORRIBLE! Shoaib was majority of the time over the phone with an attitude, thinking he owned that branch. On the other hand, Sheetal’s busy coughing near the food. And unfortunately they gave me a reason to bad review them due to their rude behaviour. If i was subway, I’d terminate their franchise license immediately! And dirty environment. Plus sheetal served me without gloves. I had to throw my subway infront of them. And they just smiled. Seriously, they need to learn a lot!!! See the pictures....

Ofcourse they have best subs among all with plenty of options. One of the staff behavior was very rude , i went in the evening for dinner and that guy was behaving like as if you are not going to pay and went for free food. He was like say fast what you want, the place was not at all busy hardly 2 table were occupied, no queue was there. Subway should consider this kind of behavior is not acceptable as you have wide exposure all around the world, not good...