"The cake is just for show, the attitude is bitter than poison!"
I tried to place an order with Cake Mason – exactly the same cake design they had posted on their Instagram. But they flatly refused to make it. When I called, their response was extremely rude and disrespectful. They even told me not to call or message again.
Is it not your responsibility to value your customers and their sentiments? Or is your Instagram only for show-off?
This experience was truly disappointing, especially because I wanted that cake for a very special occasion. If this is how you treat your customers, you don't deserve to be called a “Cake Artist.”
Please think twice before ordering from this shop. You might not get the taste, but you’ll surely...
Read moreHad orderes a customized cake from her for a friend's birthday. The entire process was made seamless because she made sure to attend to all my queries and doubts in a timley manner. She also provided me with suggestions to suit my needs. The cake was beautiful to look at and was really really delicious. It was gone in minutes. Definitely a value for money! Avni was kind to accommodate all my requests for the cake design as well as the price. The delivery was timely and hassle free.All in all, it was lovely to talk to her and she made the process so smooth. I will definitely...
Read moreTried this place for the first time and I guess I can’t stop now. The cake was absolutely picture perfect. It turned out to be as lovely as it looked in the reference pictures. I kid you not, I’m in love with the flavour and texture of their cake. It’s absolutely not heavy on the sugar and melts amazingly in the mouth. Moreover, Avni is awesome. She gets everything done very smoothly. Just give her the space and time, she’ll work things out fine. Would definitely recommend Cake Mason for all your special...
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