Disappointing Experience Due to Unprofessional Staff Behavior
I recently visited this hotel and was extremely disappointed with the way I was treated by the staff. I was stopped from sitting in the air-conditioned area of the restaurant, without any valid reason or proper explanation. The staff’s behavior was rude and unwelcoming, making me feel like I was being singled out or treated unfairly.
As a guest, I expected at least basic courtesy and professionalism, but what I experienced was quite the opposite. Instead of offering assistance or an alternative, the staff simply asked me to leave the AC area in a dismissive tone. This is not the kind of treatment anyone should receive, especially in a hospitality setting.
I hope the management takes this feedback seriously and ensures better staff training in customer service and respect. I will think twice before returning or recommending this...
Read moreDuring my recent visit to Batta Jhilmil Dhaba , I was thoroughly impressed by the spontaneous and attentive service. The staff was always ready to assist, ensuring that orders were taken promptly and meals were served without unnecessary delays. This efficiency made the dining experience exceptionally pleasant.
The atmosphere at the dhaba was equally commendable. The environment was neat and clean, creating a welcoming space for both individuals and families. The charming ambiance added to the overall enjoyment of the meal.
In summary, Batta Jhilmil Dhaba offers a delightful dining experience characterized by prompt service and a pleasant atmosphere. It's a place I'd highly recommend to anyone seeking quality food in a...
Read moreFood Quality is Pathetic. Owner is Rude. Edit : I was not able to add reply to Owner`s Comment. So, my review gonna be lengthy.
Owner ko baat krne ka tarika hi nahi aata. Agar customer ki need nahi h to.. jhunjhne bjaoge dhaba mai. Public Toilet ki halat bahut hi kharaab the..you can find them also in other reviews too. I wish i had clicked photos to prove that.
Dear Management, you should know how to handle things at your Dhaba. Customer ko hi ulta bolne se, sab thik nhi ho jaayega. You guys seriously need...
Read more