Complaint Review for Burger Queen
I had placed a home delivery order for a Paneer Burger worth ₹90. However, instead of my ordered item, I received an Aloo Tikki Burger worth ₹47 (proof attached in the image).
This is highly disappointing because: Customer trust and satisfaction – My actual order was not delivered, directly harming the utility and experience of the customer. Financial loss – I paid for a higher-priced product but received a cheaper one. Ethical concern – Even after raising the issue, the store doesn’t paid attention .This is not only unprofessional but also reflects poorly on customer service ethics.
Such negligence is unacceptable. Every customer deserves to get exactly what they pay for. I hope Burger Queen takes responsibility for such mistakes in the future and ensures proper resolution for customers.
— A...
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