McDonald's — Restaurant in Haryana

When you hear the name McDonald’s, you instantly think of a clean, lively place with fresh burgers, crispy fries, and cheerful staff serving you with a smile. Unfortunately, my recent visit to the McDonald’s outlet in Sector 25, Panipat, was far from that image. It was an experience that left me disappointed and questioning how such a reputed brand can deliver such an average experience.

Let’s start with the ambience. From the outside, the outlet looks fine, but once you step in, the atmosphere feels dull and slightly unhygienic. Several tables were not cleaned properly, and the floor had used tissues and bits of fries scattered around. The air conditioning was inconsistent — sometimes working, sometimes not — which made it uncomfortable to sit, especially during hot weather.

Moving on to the service, which is usually McDonald’s biggest strength. Sadly, the service here was quite slow. Even though the outlet wasn’t crowded, I had to wait around 10–15 minutes for my order. The staff was polite but didn’t seem very enthusiastic about their work. At one point, they even packed the wrong order, which took more time to fix.

Now, coming to the food quality — another letdown. The fries were cold and oily, the burger buns were dry, and the cold drink was more ice than beverage. I expect consistency from a global brand like McDonald’s, but here it felt like they were cutting corners. The overall food just didn’t have that fresh and satisfying McDonald’s taste.

The washroom was also below average — not well-maintained and had an unpleasant odor. For families or travelers stopping by, that can be a real downside.

One of the few positives was the parking — there’s plenty of space and the location is quite convenient, being close to the highway. But good parking alone can’t make up for a lackluster dining experience.

In my opinion, the management needs to pay more attention to cleanliness, staff motivation, and overall service standards. McDonald’s is known for offering the same reliable experience everywhere, but this outlet feels like it’s fallen behind on...

First of all, it looked like a pao bhaaji stall i am mentioning points everyone standing in que like bhandara, no separate counters for Zomato and Swiggy partners , they should visit inside when order is ready but i could see 8-10 Delivery parterns kept standing for almost whole hour i was there Their order ready screen is pathetic their vending machine generates random order id of its choice, My order was ready and should be served to table as per their tent policy but i didn't recieve i could not hear the counter voice since there was so much chaos due to high crown on counter counter My food was delievered cold the burger was pathetic in taste, don't know who is doing audits from macd. As an outsider i had bad experience with Macd Panipat. i have visited multiple store of macd in various states but this one actually needs...

McDonald’s is one of the best fast food restaurant/outlet..

Taste of the food is awesome especially I like taste of Ice Tea..I have tasted other Ice Tea too of Nestle, but Ice Tea at McDonald’s unique taste

Apart from this, cleanliness and hygiene is very good and appreciable. Dustbins are available, precautionary boardings are available..

Interior also pleasant and have sufficient space for seatings for an Individual, couple or Family members also...

McDonald’s is environment friendly..Most of the things McDonald’s serves is in paper except plastic Straws but nowadays those Plastic straws also replaced by Paper straws.

Highly...