Let me start by just giving you a brief piece of advice: if you have even a little self-respect, don’t go here, at least.
Something you need to learn before visiting the place:
I am originally from Kullu, but I have been living out of state for the past 4 years. Whenever I visit my hometown, I reach out to my childhood friends, and we hang out. We've been to this place 2-3 times before. My friends had warned me that the owner is rude and unfriendly, so I should be careful. The food here is just okay.
This time, when we went there, we were four people. We sat down and placed our order. We were chatting and waiting, knowing that food preparation here usually takes a lot of time. However, this time, we had to wait for almost 1 hour and 15 minutes. I hadn't eaten anything since the morning, and by now it was almost 4 PM. So, I felt it was appropriate to check with them. I went to the counter, and despite saying "excuse me" a couple of times, no one responded. I raised my voice slightly to get attention.
The owner, the same lady I had been warned about, came out angrily and yelled, "Aaram se bolo, sunai deta hai mujhe." I found her response disrespectful, but I chose to ignore it. I calmly asked her about the food, to which she said it would take another hour to prepare. At this point, I couldn’t hold back. An hour? Seriously? Keeping my composure, I asked her to make it quick, as it had already been 1.5 hours. I walked out, but as I passed by where we were sitting, I overheard her cursing me loudly from her kitchen behind my back.
Despite this, I went back to my table and informed my friends that the food would take almost another hour. One of my friends, who knew the lady, went inside to ask her if she could at least serve the drinks. She replied, "Hey apne uss dost ko samjha Dena ki mere se ache se baat kare aur agar wo itna uneducated hai ki use baat nahi karne aati to bhejo mere paas mai karti hun use educate, pata nahi maa baap kya kya sikhate hai bacchon ko."
When my friend told me this, I lost it. I went inside to confront her, and she immediately began shouting at me, questioning my education and family background. As the argument escalated, she began playing the victim card, pretending to be the hardworking, misunderstood woman. She started crying, claiming, "Tumhare ghar mai aise baat karni sikhayi jaati hai?" and questioned whether my parents were the same as me.
I could have continued arguing, but I chose to leave.
First of all, who is she to question my education? If she is so educated, why is she shouting at me? And if she’s truly as educated as she claims, why is she running a momo shop to earn a living? She was trying to assert dominance by speaking in English, perhaps thinking it would make her sound sophisticated. Why? Just because the valley people may not be as fluent in English? Was she trying to mock us? Thankfully, I was fluent enough to hold my own in the conversation, or she might have belittled me further based on my language skills.
She insulted me, my family, and my friends without knowing anything about us. Keep in mind, I was the paying customer here. I don't understand why she would treat her customers like this. If she behaves this way, why is she even running a restaurant? Many reviews also mention her rude behavior, yet she seems to never learn. Is this her idea of education?
In conclusion, I want to say this: if you want to avoid unnecessary insults and disrespect, please don't visit this place. This lady needs to learn how to treat her customers properly.
And to the lady if you're reading, this one’s for you:
If you persist in treating your customers with such disdain, it won’t be long before you find your establishment shuttered for good. You need to grasp the fundamental truth that respect and professionalism are essential pillars of any business. The day will inevitably come when your arrogance and condescension alienate every last patron, and the consequences of your insufferable attitude will catch...
Read moreWorst behaviour by one staff member ( male) and the owner (lady).. we were chilling and we were running out of water and my friend asked for water bottle from the counter and noone was at the counter and he had to increase his voice n sound to ask water because everyone was in the kitchen and suddenly this guy came out from the kitchen and said ki aaram se bol le bhai yaheen hain ham koi door nhi .. they treat their customer like this .. n when I asked owner to tell the guy to talk properly with clients , she came out of the kitchen with so much aggression and started talking in such a bad way and started raising her voice… I only said that we r local .. chill .. not tourists n she started playing this victim card of outsiders.. we never said anything like this … the lady’s behaviour was way pathetic than that guy.. they were not accepting their mistakes .. they were making faces to us .. when u dont want customers than why u guys open restaurants? I dont recommend anyone to go there .. i took my friends there by saying this is good place but then these guys embarrassed me with their worst behaviour… baddi ladaaku lady hai .....
Read moreThere's a famous saying, 'Love at first sight'. In this instance this was love at first bite.
My first visit to this quaint little joint. Just ordered momos to try their quality. To say that their momos are delicious would be an understatement. Sometimes one is at a loss of words to describe something. This is that moment.
I can even go to the length of saying that their quality is not just the best in town, not just the best in the state of Himachal but the best in the entire region of Northern India..
I suppose we town folks are plain lucky that we are being provided with such lip smacking delicacies over here...
All I want to say to the owner and the cooks is that thank you for being here and thank you for providing us with such delicious culinary experience.
All the best in your future endeavours.
Looking forward to visit you again and again........ and...
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