After 2 hours of order (through KFC app) , I received a call from the delivery executive informing me that the restaurant had not prepared my order. I also spoke directly with someone (via delivery boy phone) at the restaurant, and despite sharing the bill and order number, I was told that they had not received any such order. This was extremely frustrating and unprofessional.
I have mailed the KFC team and it has been now 12 days since the complaint was file no action has been taken from their part. This was extremely frustrating and...
Read moreDont know if its KFC policy or not but when i ordered chicken roll, they asked single cheese or double. I refused to have cheese in it but they said it was there rule and charged 25 rupees. After receiving the order there was hardly any cheese. Upon questioning they were pointing out to mayo and saying it was cheese.
While i was ordering customers were complaining of delay in order.
This was my experience. The...
Read moreThen not taking my order because of they don’t have the change to 500. Is there any fault of mine? I travelled here for 20 minutes to have the burger. I am waiting for the order since 10 minutes. They did not taken any order and no one is available in the cash counter after 10 minutes. They came and they are saying that we don’t have any change, so they did not taken my order. I’m really upset with...
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