Domino's Pizza | Jamshedpur, Jharkhand — Restaurant in Jharkhand

I am writing to share a very disappointing and painful experience I had today (12th July) at around 4:00 PM at your Kadma Ulliyan showroom in Jamshedpur.

I had visited the outlet with my 12-year-old daughter, expecting a pleasant outing. I placed an order for 2 pizzas, 1 garlic bread, and 1 cold drink for dining and an additional 1 pizza + 1 garlic bread for takeaway. After a wait of 20–30 minutes, the pizzas and cold drink were served. However, the garlic bread was missing.

When I enquired, a female representative at the counter, without any proper verification, insisted that it had already been served. This was not just surprising but embarrassing, especially as we were the only customers in the entire store at that time. She began searching the area around us and even started checking the dustbin, which made the entire situation humiliating-particularly in front of my daughter who sees her father as an honest and respectful gentleman.

After all the confusion and blame, the staff finally realized the garlic bread was still lying on the counter, unattended and unserved.

This kind of treatment-where a customer is subtly made to feel like a liar or a thief over a garlic bread-is deeply upsetting. I do not visit Domino’s often, nor am I fond of pizza or garlic bread, but this visit was for my daughter. Instead, I left feeling disrespected, unheard, and extremely let down.

I urge Domino’s to take this incident seriously and ensure:

Proper customer handling training for your staff

Strict protocols for order verification

A customer-first attitude, especially when the mistake is clearly on your side

Domino’s is known for service and smiles, but this outlet failed to deliver either.

I hope my feedback is taken constructively, and necessary steps are taken to avoid such incidents in the...

I recently visited the Domino's Pizza outlet in Kadma and had an absolutely fantastic experience. From the moment I walked in, I was greeted with warmth and efficiency.

The service was impeccable, with the staff showing great attentiveness and friendliness. They took my order promptly and ensured I felt welcome throughout my visit. The level of professionalism was truly commendable.

Let's talk about the food – the highlight of any pizza place. I opted for a classic Margherita pizza, and it was nothing short of perfection. The crust had that ideal balance of crispiness and softness, and the tomato sauce was bursting with flavor. The cheese was melted to perfection, completing the experience. It's easily one of the best Margherita pizzas I've ever had.

What I appreciate about Domino's is the wide range of options available. Whether you're a fan of traditional toppings or something more unique, the menu caters to all tastes. The ability to customize your pizza is a nice touch, giving you full control over your meal.

The ambiance of the outlet was inviting, and it was clear that cleanliness was a priority. The dining area was well-maintained, enhancing the overall dining experience.

In conclusion, my visit to Domino's Pizza was a delightful journey of taste and service. The combination of exceptional service, delectable food, and a welcoming atmosphere makes it a must-visit for pizza enthusiasts.

I commend the entire team at Domino's for their dedication to providing a top-tier culinary adventure. I'm already looking forward to my next visit for another round of...

I completely don't understand what made people rate this store more than 2 stars. Seriously, you simply can notice a vast difference in pizza when compared to other domino's stores. And it is not just a single experience out of which I am writing this review. More than 6-7 times have I ordered from the restaurant and have dined in for 3 times and it doesn't fail to disappoint me. You order a fresh pan pizza, they will give you fresh flat pizza. You order a pizza with cheese burst crust, they will have filler cheese just in the mid leaving the sides. Those 2 stars are meant only for the reception and delivery staffs. 0 goes out to the pizza maker ( or to the management if they have asked the pizza...