Sapphire Sky Lounge — Restaurant in Kanpur

I am writing this review immediately after leaving the place reason Because I never had seen such a patethic service. some key experience

1. staff doesn't have etiquette to serve the food. They aren't able to serve the food properly.
2. Cuisine brought to the table was already spilling out from the serving bowl.
3. Staff who was taking the order didn't note down the order properly and later when we asked for the specific dish " he said you didn't ordered it " then we described that while placing the order we have given explicit instruction to prepare that food item.
4. Lounge was almost empty hardly 4-5 guests were there still they took more than 1 hour to prepare the food.
5. Food taste was also below average and price rate were reasonable quite high when it is compared with the quantity and quality of food.
6. staff behaviour is also impolite and they completely lack in hospitality.

My recommendation would be "Don't visit this place if you want to have quality time and...

I've been to this lounge about 3-4 times.

Food: They serve good food, depends on the occasion most of the time, if it's some festival expect delays or not upto the mark food. They put stress on the presentation of food which I think made it worth the price. Also you might want to avoid the pizza, it's not that great

Ambience: It's a sky lounge with two sections, the larger room has the bar, dance floor, usual seats and the smaller room has this summer vibe that you're going to love.

Price: Now this was something everyone would expect, it's expensive, from the food (expect starters to be around Rs 400) the mocktails. But that's the standard so I'm not complaining.

Service: Staff is humble and...

Decent food and good service but extremely loud sound system. This lounge serves alcohol and entertains families but goes crazy loud in the night. You can't hear your own thoughts after that. They should not do that and may be have separate section for party people who want to hit...