"Delightful Dining Experience with Room for Improvement: A Review of Mama The Family Restaurant"
Location: Mama The Family Restaurant is situated in Katara Hills, right across from Nikunj Heights near St. Francis School, making it easy to find.
Update 2- 06/05/2024
On my revisit to the restaurant on May 6th, 2024, I observed some areas that could be improved. Firstly, the staffing levels seemed insufficient, with only two staff members present. I believe having at least six staff members would ensure smoother service. Additionally, there were flies and cricket insects present, which detracted from the dining experience.
Despite these shortcomings, the food quality remained excellent, with flavors that delighted our taste buds once again. However, during our anniversary celebration, we found the absence of cake-cutting arrangements disappointing. Furthermore, having to serve ourselves both the cake and the ice cream pack detracted from the special occasion's ambiance.
In summary, while the restaurant continues to excel in culinary delights, improvements in staffing, pest control, and service arrangements for special occasions would elevate the overall dining experience.
Update 1- 29/04/2024
I recently had the pleasure of dining at Mama The Family Restaurant for the first time, and I must say, it was a wonderful experience from start to finish.
Let me start with the food – it was simply amazing! The Masala Dosa was crispy and packed with delicious flavors, served with sambar and chutney that were just perfect. I haven't enjoyed a dosa this much in a long time, definitely better than other places I've tried.
The Hara Bhar Kabab for starters was a hit too – it was big enough to share and tasted really good.
For the main course, we tried Paneer Kolhapuri, Kadai Paneer Masala, Bhindi, along with Dal Tadka and Raita. Everything was so tasty, no complaints at all. The chefs really know what they're doing here.
The ambiance of the restaurant was cozy and inviting, with nice lighting and a clean environment that added to the dining experience.
One notable aspect worth mentioning is the affordability. The prices at Mama The Family Restaurant are incredibly reasonable, making it an excellent value for the exceptional quality of food and service provided.
But, like everything, there's always room for improvement. The seating arrangement near the restroom was a bit uncomfortable, and it would be nice to have a proper partition there. Also, while the staff was friendly, hiring more people could make the service even better. And maybe providing them with uniforms could make them look more professional.
Overall, I had a really good time at Mama The Family Restaurant and I can definitely see myself coming back here often. If you're looking for great food in a nice atmosphere, this place is worth...
Read morePathetic taste, rude behaviour of the owner should learn hospitality and politeness towards customers. Ordered creamy mix veg soup it was served without cream saying that it’s Chinese soup which doesn’t come with cream neither crums even after instructing not to make spicy slices of green chillies were added. It took almost 20mins for the other dish to serve. Achari soya chaap was made in pickle and over loaded with lime juice. The dish was suggested by the person who took orders. When informed about the taste the owner and chef says it’s prepared in pickle only. First time ate such a pathetically prepared soya chaap dish. Above all the owner has no decency to speak to customers on his mistakes. Highly not recommended pls take efforts to drive a little far for a better quality and good taste food rather than visiting this place. We had to return empty stomach from this worst...
Read moreThis man called atro gaming has given review seems reltive or a puppet of the owner....that group of family was mine there were 4kids and 4 well being family's. We hve order some snackes for kids before meal and specified to serve first but that was not delivered till the kids started having meal then dal was served first before the sabji ... ordered 10+10 chapati but got 12 in 40 min payed total bill as a responsible preson but owner was just thinking about money no atticat he was having so attitude...form my side pls don't visit...
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