Al Baik Restaurant Arab Cafe — Restaurant in Kerala

I recently ordered chicken biryani for home delivery from this restaurant, but what I received was mandi rice instead. This is not just a simple mistake; it feels like a deliberate scam to mislead customers by serving a different dish and passing it off as biryani. This isn’t the first time this has happened — it’s the second time I’ve experienced this. Some of my relatives have also had the same disappointing experience within the past three days. What's more frustrating is that when we dine at the restaurant, we receive the correct and delicious food, so they clearly know how to serve what they advertise. However, with home delivery, it seems they take advantage of customers and send incorrect food. When I called to report the issue, the staff refused to accept their mistake and failed to address the complaint. This repeated behavior shows poor service, dishonest practices, and a lack of accountability. Avoid...

The main advantage we have over here is the parking area ( compared to other restaurants in Kollakadavu ).

The service is average we can't blame them, at times it might be busy but I guess the service could be better.

Talking about food I'm not a fan of all the dishes here but have to say it's not that bad either .

I have ordered many times from here and have had both good and bad experiences.

The quality varies over time sometimes we get that satisfaction and sometimes we don't.

The thalassery dum biriyani we once ordered I guess in 2020 was top class but when we ordered the same thing a few months back we were utterly disappointed.

Alfam BBQ Shawayi and other Arabic dishes are Okay and we can have a good time there.

Overall the Restaurant is...

I recently ordered two Chicken Biryanis from Al Baik Restaurant Arab Cafe to go. Overall, I found the experience to be just average. While the biryanis were decent, the taste and quality didn’t stand out as much as I had hoped. The flavors were okay,

For the price, I was expecting a little more in terms of taste and presentation. The portion size was fair, but the biryani didn’t have the rich, aromatic qualities you might expect from a high-quality dish.

Overall, it’s an average meal that I would consider for a quick fix but not something I’d go out of my...