Amma's Pastries — Restaurant in Kerala

My experience with Amma's hasn't been always bad until recently I bought a coffee flavored cheesecake for 850/-, 1 kg (Tiramasu) for my mom's bday And that was HORRIBLE! I had pre ordered the cake 5 days before and on the date I went there to find my cake in the fridge with two smudges on top Those were chocolate smudges like something went wrong, like idk by mistake or something So i asked them what happened And they replied saying that all tiramasu cakes looked like this and that is how the cake is which I found out was a lie later But I let that slide since I didn't mind the appearance as long as it was a decent cheesecake But it was only to my utter disappointment that later when I got home and cut the cake, it was just a normal cake. It tasted just like a normal cake! There was no texture of a cheesecake on the inside not did it taste like one and there wasn't even a hunch of anything that's coffee related in there It was just like buying a normal icing cake from a local bakery or store It was just really bad and I've never felt that disappointed on a cake before It was my mom's bday and I, ironically decided to get this cake from "Amma's" cus it's my Amma's bday and I remember her saying she's like to have a cheesecake like the one we had a few years ago and that's why I bought this but this was just, felt like I was cheated I feel like they swapped the cake or something and just let me off with an old normal one But anyways I'm never going there ever again I wanna sue them or something but there's probably nothing I can do That sucked and it was the - WORST EXPERIENCE...

When i first visited this place with my friends, i had a fantastic impression about the place. On the whole if you look at it, they do sell good cakes, especially the tiramisu is a good one. So we placed the order for 4 large cakes to be collected at morning 10.30 the next day, which was for a function at 11.30. We planned it such that we will have 30 mins extra. We came the next day at 10.30 and they said the cakes were not prepared. We then waited for a long time and after 2 hours they finally bought the cakes, and it had no shape and decoration was horrible to such an extent that we felt about abandoning the whole cake cutting. And on top of that they charged Rs.1600 for decoration alone, and did a blunder at it. Finally when we left the place it was 12.45 and we had to postpone many programs in the schedule because of this delay. Overall we had a horrible experience and we are not likely to visit this place...

I had the experience of ordering a cake from Amma's Pastries Koorkenchery Thrissur for my daughter's birthday on 28th May and it was a disaster. First of all, I had made the payment 4 days in advance and had also specified that the cake needed to be delivered to me before 3 PM. However, they not just delivered it 5 PM but also the cake was not in the shape I had asked for and looked terrible. I had given a fee of more than 4k for this cake and they completely ruined my daughter's special day.

I will most definitely not recommend Amma's Pastries Koorkenchery Thrissur to anyone- their service is poor and it goes beyond all expectations. I am even considering taking a legal action against them for cheating me. I am ready to produce genuine proofs and photos of the cake and bill for this review...