Big Cake House — Restaurant in Kerala

One year ago i rated Big Cake House by giving 4 stars, because of the product quality, Now (after 1 year) i re-editing my review by giving 1 star rating. Because of poor customer service,3 days ago my cousin ordered a cake for Christmas celebration. On the pick up day (today) they said the cake was not ready (even after three days)😠😠😠 Please remember a quote "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere...

Great ambience.Staff serves every customer with a lot of patience and care.Seating arrangement could be improved a bit more.Felt like the lighting was a bit dimmed out.Loved the oreo and dark fantasy shakes but didnt like the peanuts in it which annoyed me slightly but its fine.Shawarma and pizzawas soft hot juicy and yum🥰My father visits here every week for eateries and snacks.Love it.Recommended place for bakery and snacks and delectable sweets.Cakes are mind blowing at...

Yesterday i bought 3 pieces of pizza and 1 was separately packed, the person who ate that pieces is affected by food poison and 2 days before we bought sugar mixture it also made us sick they are sending packed old foods... Very poor and causes food poison many times not once... A year ago their food was ok but it is...