Keys Cafe — Restaurant in Kerala

Stepping into the café, I had high hopes based on the trendy décor and catchy name, but the experience quickly turned into a disappointment. The atmosphere, while attempting to be cozy and modern, felt more forced than genuine—dim lighting, mismatched furniture, and loud, unpleasant music that made conversation nearly impossible. The staff seemed uninterested and disengaged, barely offering a greeting and taking orders with an air of impatience, as if serving customers was a burden rather than their job. It took an unreasonably long time for our drinks and food to arrive, and when they finally did, the quality was shockingly poor.

The coffee was bitter and clearly made with low-quality beans, lacking the richness or balance you’d expect from any café that takes itself seriously. The food, too, was a letdown—stale pastries, overpriced sandwiches with soggy bread, and barely warm soup that tasted like it came straight from a can. To make matters worse, the place was far from clean. Tables were sticky, plates from previous customers sat uncleared for ages, and the restroom was in such bad condition that it made you question the hygiene standards of the whole place.

This café is the kind that thrives on hype and aesthetics rather than substance or service. It’s clear they’re more focused on being Instagrammable than providing a quality experience. What should’ve been a relaxing...

KEYS CAFE KOCHI - amnenities, ambience, cleanliness, service crew etc, all deserves big applause (Up to the mark)

We are having a lime juice now (11:00 pm) on the way home after having buffet dinner from KEYS CAFE KOCHI, since it was not available there (even no welcome drink though it's common in every buffet).

To Dear Chef, With regards to food, Chef can explain it as a native recipes eventhough it might be even true, anyone can have same from the local restaurant (no need to mention it's cheap out there) As a foreigner what I am expecting from an International brand is much more yummy, sumptuous and excellent kind of fusion food to taste and ofcourse it's having a taste, but not on my pallet. It's just a basic food that everyone can clone in their own kitchen. Cheese cake is appreciable but never with cream caramel, when you said caramel, it should be caramel, not a watery brown sugar...

Review based on complimentary buffet breakfast and food ordered over room service.

Food ⭐️⭐️⭐️ Ambiance ⭐️⭐️⭐️ Service ⭐️⭐️⭐️⭐️

Most of them items on the menu were limited due to on going pandemic. Most of the food was fine to average. However my favourite were the idlis, they were soft and fluffy and felt like home.

Complimentary buffet breakfast included cornflakes with hot/ cold milk, various dosas, boiled eggs and omelette, bread toast, two of any of the following dishes : idli, vada, Puri/ Batuta, Puttu, Tava parantha, methi parantha, Upma along with sambar, coconut chutney, Alu bhaji and Channa, fresh cut fruit and...