Maaz Family restaurant — Restaurant in Kerala

Attention: The owner of the restaurant is a rude, arrogant, and unethical person. My friends and I used to order the beef Zurbian parcel, which is good and tasty. While dining in, we ordered both chicken and beef items. We waited for more than 15 minutes and received the wrong items, all the items we received were beef. When we tried to return the food, the server who took the order understood the mistake and tried to correct it. However, the owner came back with the same dishes and insisted that the dish was chicken.. We were really pissed off by the attitude of the owner, who is not ready to accept his mistake. Moreover, he was trying to feed us the wrong item.. I appreciate the honesty of the supplier and the boy who took the order, but they were unable to raise their voices against the owner, which is understandable. While inquiring about the restaurant with locals and mutual friends, we came to know that the owner is a rude guy with a...

First of all , this was not my first visit in this restaurant. Everytime I go , they never disappoints in disappointing me 🔥. Down from the entry door, service, atmosphere, behaviour of the staffs.

Yesterday I went here with my friend to try something different rather than biriyani. When we seated, We waited around 10 minutes inorder to get spotted by the serving guy. We asked for the menu, he immediately said there was no menu as dishes and price have changed. Again waited around 35 minutes to get the food. Ordered malabari chicken , all we could see is a layer of oil floating over the bowl. The taste was also awful.

Im done with...

❌❌ Try not to listen to what the Waiter says about their most moving dishes. They have given us false information and we ended up with pure disappointment.

They have one dish filled with orange and chicken. Ugh 😣 it's only good for your eyes. They destroyed the dish with sourness and orange flavor. They might trick you to order that, but please don't. When we complained about this, they were like "it maybe your problem". The funny thing is, we were 4 there to eat this, and how come it's taste bad for all of us. Worst experience.

Even though their seating and ambience is good, their hospitality is...