When an incorrect contact number leads to someone else answering calls and using inappropriate language, it can cause several inconveniences, such as:
Frustration for Customers: Those trying to reach the correct store face confusion and irritation when their inquiries are met with rude or offensive responses.
Damage to Reputation: The business (in this case, KFC) could unknowingly earn a bad reputation as customers may associate the unpleasant experience with the brand.
Wasted Time: Both the caller and the unintended recipient of the call waste time, leading to a negative experience for everyone involved.
Loss of Business Opportunities: Potential customers might abandon their attempt to place orders or make inquiries, causing a potential loss in sales.
To address this effectively, updating the contact details on Google Maps and informing KFC management could help resolve the issue quickly. If needed, let me know how I can...
Read moreThe staff behaviour was biased as I reached KFC late night at 1 am for satisfying my cravings but, the staff mentioned we only take swiggy or zomato orders, so ordered my request through zomato. But later one more group of customers walked in and directly requested for an order and the KFC Staff took their order directly without asking to place it through swiggy or zomato. So I complained about the same to KFC Staff and they just ignored me. So I would suggest not to visit this outlet also the food was cold and not fresh.....
Read moreI ordered for all chicken box…..they didn’t even bother to tell me that it will be late….so I called after half n hour…….on that they said it will take more time due lack of delivery staff….i was doing the follow up for my order after that they stopped answering my call……I didn’t received my order from more than 1 hr and the call ignoring was continued…..this kind of pathetic service they give to their customers…..for the record staff was not helpful at all I have to call and get my food update…..very disappointing and...
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