Dear Sir/Madam,
My order id is 604816 I hope this message finds you well. I am writing to express my deep concern regarding the food quality and overall dining experience at the 7 Spice Restaurant located within the North-Central Railway Gwalior Junction railway station.
During my recent visit to the station and subsequent dining experience at 7 Spice, I was disappointed to find that the quality of food served did not meet the expected standards. The taste, hygiene, and presentation of the dishes left much to be desired. As a regular traveler who frequently uses railway station facilities, it was disheartening to witness such a decline in the food quality at a restaurant associated with a reputable institution like the North-Central Railway.
I believe that maintaining high standards of food quality and service is of utmost importance, especially in public spaces like railway stations where people from various walks of life rely on these facilities. It is my sincere hope that the management of 7 Spice takes immediate steps to rectify the current situation and improve the overall dining experience for passengers.
I kindly request that the concerned authorities look into this matter urgently and take appropriate measures to ensure that the food quality, hygiene, and customer service at 7 Spice are brought up to the expected standards. This would not only enhance the reputation of the restaurant but also contribute to the overall positive perception of the railway station's facilities.
Thank you for your attention to this matter. I look forward to seeing positive changes in the food quality and dining...
Read moreI had a terrible experience at Seven Spice and would not recommend this place to anyone. They served us stale food, including a rotten cake, which was both unacceptable and concerning. When we brought this to the attention of the staff, not only was the waiter unprofessional and dismissive, but the manager was also argumentative and refused to take responsibility for the issue.
Instead of offering an apology or a solution, they insisted that the food was fine, even though it was clearly not. The overall service was incredibly poor, with long wait times and staff who seemed completely disinterested in providing a good experience.
With such argumentative behavior from both the staff and management, along with the terrible food quality, I can’t recommend this place. I won’t be returning, and I suggest others avoid Seven Spice as...
Read moreI had an awful experience at Seven Spice and would not recommend this place to anyone. They served us rotten cake, which was not only disgusting but also a serious health concern. When we brought this to the attention of the staff, the waiter was incredibly unprofessional and dismissive. Instead of acknowledging the issue, they argued with us and refused to accept responsibility for serving spoiled food.
On top of that, the service was generally poor, with long waits and inattentive staff. The overall attitude of the team was unprofessional, and they showed no regard for customer satisfaction.
It’s unacceptable for a restaurant to treat customers like this, and I will never be returning. I strongly advise others to stay away from...
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