KFC — Restaurant in Madhya Pradesh

Review for 2025.

Today on Jan 20 the restaurant had a terrible foul smell and when i asked the staff, they said they are cleaning. The smell was extremely rotten and I couldn't eat the double down thing which was half cooked, waste of money. I have seen the staff discarding huge garbage bins walking inside the restaurant, while customers are relishing their food. Not sure if they wash their hands and sanitize it. Nobody these days keeps sanitizers on the front desk. KFC has changed for the good. Their chicken, burgers and rolls are tastier than before, also added new options. Their seating is good. I think they need to have a security personnel to see if parking rules are followed. Most of the time, delivery guys park bikes disorderly and other times, banks customers on the top floor occupy all the parking space, leaving no space for kfc customers, worse during day time when the...

Atrocitious and pathetic... Alert if you are going here

No concept of wearing gloves here, if they will get a chance they will use their dirty nails to give you food. Ravindra took my order and I warn you, he is too slow. Even sloth is faster than him. He is lost in his own world. Neither he knows the order, nor he knows how to present it. His hands were so dirty, I feel like vomiting right now. Why can't they wear gloves. I waited for 25 min to get my order. Surprisingly I was the only customer still they managed to get my order in half an hour! Brave of them! They forgot to put my chicken wrap, sauces and napkins. I was laughing at my fate on why in this world I chose this place.

PS - Dear General Manager, please improve before I sent this email to the regional head.

My dear customers, I...

This outlet used to be really good, but now the service and quality have dropped badly. Even when I pre-book my meal to save time, they still take longer than 10–15 minutes to serve. Waiting that long defeats the whole point of booking early.

The AC doesn't work, which makes it uncomfortable to sit and eat, especially in summer. The cold drink machine is also super slow, so you end up waiting there too.

On top of that, they don’t serve the complete meal properly. Last time, my meal was missing French fries, and the chicken strips (which should’ve been 5–7) were also skipped until I reminded them. They even forgot the peri peri masala. Worst part — the chicken was overcooked and tasted burnt.

Overall, this outlet has become careless with both service and food quality. Definitely not worth...