I recently visited the Dominoz pizza Kalewadi outlet and was extremely disappointed with the overall experience. The order taking system was disorganized and inefficient, causing unnecessary delays for customers. To make matters worse, the staff was accepting payments through personal UPI accounts, which seemed unprofessional and raised concerns about the security of my financial information.
The wait for my food was excessively long and when I finally received my order, it was not up to the standard I expect from a reputable pizza chain like Dominoz. The staff seemed uninterested in providing good customer service and it was clear that they were more focused on cutting corners and taking shortcuts.
Overall, I was extremely disappointed with my experience at the Dominoz pizza Kalewadi outlet and would not recommend it to others. The poor order taking system, use of personal UPI accounts, and lack of attention to detail make it clear that this particular location is not up to the standards of the Dominoz brand. I would suggest avoiding this outlet and choosing a different location for a...
Read more"Disappointing experience with Domino's [tapirnagar kalewadi pune]. Ordered pizzas that were burnt under cooked and the store's promise to refund or provide a discount on the next order wasn't fulfilled. Despite multiple calls and attempts to contact customer support, no resolution was provided. Poor customer service and food quality. Not recommend
However, despite calling the number over 30 times, my calls have gone unanswered. I have also been trying to connect with your customer support team since yesterday, but I haven't been able to speak to an agent.
I request your immediate attention to this matter. I would appreciate it if you could look into this issue and provide a resolution at the earliest. My order details are as follows:
Order Number: [177] Date of Order: [26sep 2025] Store Location: [Tapir nagar Pimpri ]
I look forward to hearing from you...
Read moreWorst experience with this Kalewadi Dominos store. They do not deserve even a single star rating. I have ordered pizzas on 22nd August 2024 and my order number is 88. I ordered pizzas around 6:15 PM with prepaid payment but it's been 2 hours since I ordered but not yet delivered and showing Food is on the way now I can't cancel my order as it's showing food is prepared and dispatched. The delivery person is also not picking the call with multiple contact attempts. I can see that maximum dissatisfaction reviews were posted by customers but still Dominos did not take any disciplinary action against this outlet. I have raised an issue with this order through official Domino's application and got a message stating that within 24 hours i will get a call from Dominos...
Read more