Haldiram's — Restaurant in Nagpur

I have visited Haldiram Restaurant at Nagpur International Airport multiple times, and each visit has been disappointing. The staff are consistently impolite and inattentive, even when they are not busy. They fail to engage with customers, ignoring queries and needs, which leads to a frustrating dining experience. The service quality is far below acceptable standards, and the food is not served properly. This has happened on several occasions, making it a very bad experience overall.

I urge the management to improve the service quality and train staff to be more attentive and courteous...

Served stale sandwich which was smelling. Leave apologising, Staff even refused to exchange saying it is within expiry! Shows poor quality control by Haldiram.

An update- called Haldiram customer support (the number given in response to my review), firstly be ready for 10+ mins waiting time as all the executives are mostly busy. After connecting, got an assurance that store manager will call me in 30mins. After 3 times repeated calls to customer support and giving them 4 days, yet to receive any callback from store manager. So this shows how serious they take...

It was early in the morning when we ordered a spinach, cheese, and corn sandwich, anticipating a good meal. However, it turned out to be awful. The sandwich was so stale it had become sour and was inedible. My friend tried it and immediately spat it out. When we went to the store to complain, the staff was indifferent and didn't address the issue at all. This was unexpected from Haldiram, a brand known for its quality. I can't recommend it and advise caution regarding...