Thaat Maan Pan - Family Garden Restaurant — Restaurant in Nagpur

Today I went to the maan paan hotel with my family to celebrate my younger sister's birthday by doing pre-booking one day before . We had told them a day before that we would have 20 people and the food is mostly ordered at the time of booking . And he was also given advance for table booking where as Till date I have not seen any pre-booking money being taken. But we gave money so that we don’t want any issue at the moment. But when we went today, we had the worst experience till date. The staff is very bad, very rude and they don't even know how to talk. The biggest mistake was that I had asked for veg egg curry and they brought egg curry. Everyone in my family is a complete vegetarian. And despite all this, the staff and the owner do not have much remorse for their mistake. We had a lot of fights regarding this matter. The waiting period was also more than 1 hour. At the time of billing we faced big fight. Seeing all this, the mood of my sister and family members got completely spoiled. We had gone there to spend some good moments but the hotel staff and management were so dirty that my sister's entire birthday was spoiled by going there. My only request is to go there only if there is an emergency. Otherwise, there are many hotels to dine in and celebrate special occasions. 🙏🏻 so so so so bad experience. Taste of food is so bad. Never recommended a single person in...

we visit this restaurant after reading the google reviews and those reviews were too good to be true. our experience was not that good. there is a scope of many improvements in quality of food. The taste was average, we ordered tandoori chicken and its taste was a bit weird, I think there may be any contamination. the restaurant is understaffed, you have to wait for a long time just to get what you want. The chicken was not cooked properly some part of the chicken was too hard to eat. There is not a single item in the menu for childrens The staff doesn't serve you the food you have to either wait for them or do it by yourself. also there were lack of cooling systems in the garden restaurant, this may not be the problem in winters but in summer season you may suffer. I hope there will be a good quality improvement in the future, i think such issue can be resolved if...

Delayed for more than 1 hour to serve the food and the waiter staff didn't respond to our query even though we requested them multiple times, we were patiently waiting for them so that we could have the food as it was very late ~11:00pm

~This may be because of limited waiter staff. It led to escalating this issue to the hotel head staff member available there, want to say sorry to him for any inconveniences caused because of us.

But I would like to give feedback to focus on increasing the customer handling service and taste of food. The ambience was good, the head sitting at the counter was very humble and...