Domino's Pizza | Udit Nagar, Rourkela — Restaurant in Odisha

I usually don't write reviews, but my recent experience at this Udit Nagar Domino's restaurant was absolutely unacceptable. I placed a simple order for delivery, and not only did it arrive late but also cold. When I called the store to ask for a resolution, I was shocked by how I was treated. The manager was extremely rude and dismissive from the moment he answered the phone. Instead of apologizing or trying to fix the issue, he spoke over me, acted like I was lying, and even hung up mid-conversation. When I called back, he refused to give his name and claimed that I had received everything, which was completely false. It felt like they were trying to cover up their mistake rather than own up to it. When I went to the store to discuss it in person, the manager again refused to help and accused me of “making things up to get free food.” I’ve never been treated so poorly by a business, and the attitude from management was not just unprofessional—it was downright disrespectful and borderline fraudulent. This was not just a bad pizza night—it was an experience that left me feeling scammed and insulted. Domino’s should seriously reconsider who they have running this location, because this kind of behavior is unacceptable and reflects horribly on the brand. For reference I am attaching the receipt of the order also check the order time and the...

The Pizza was good. Tasted same as expected. Typical Dominos flavour. But, the place was not clean at all. All the tables were dirty from the previous usage. Toilet was not clean. Wah basin had water filled up i.e. its exit pipe was not working. Didn't have a working TV or music. Even the token display system was not working and that is essential for this particular outlet as you have to order on ground floor and wait for the order on 1st floor. And since the token display was not working, you have to check for the order by going to the ground floor again and again. We pay so much in these outlets not just for Pizza Hut also for the other facilities, ambience and services, which were absent in this outlet. Highly disappointed. It needs a lot of...

I love dominos pizza and I was craving for it during this lockdown but when I tried ordering pizza's on their app, they were not accepting any order due to server issues. Unfortunately, I had to drive to location and to place an order however there I had to wait for more than 20 min "as their server was down" then staff person took the order manually. The whole time(approx for an hour) I had to stand and wait although my ankle was injured. My sister asked for an chair so that I can sit as my ankle was paining but they said due to covid rules they cannot allow people ... COME'ON DOMINOS SHOW SOME COURTESY ... I am well aware of the covid rules ... I am so disappoint with domino's staff behavior... Never have i faced any issues...