Urban dhaba — Restaurant in Odisha

It was in the afternoon today that I got to visit this dhaba along with my sis for lunch as we were returning back from Chatrapur. This place is well ventilated, airy enough and big too

It is one of the few places in berhampur that I liked for their food and service too and for being exactly what they are

The interiors gave me the look of a proper dhaba cuz it was intricately done in the right way. The seating was good too. I especially loved the water kettle.

Let's talk about the menu. The menu wasn't a huge one but yeah it has some good food options for sure which both the vegetarians and non vegetarians can try for sure.

So we ordered chicken manchow soup, masala papad, chilli chicken and apollo fish and soft drinks.

This was the only place in berhampur that bought the food in right order. We got the masala papad first and it was fried properly and huge too but I felt that the veggies were a bit less.Immediately in a few minutes we got our chicken manchow soup and we absolutely loved it as it has the perfect colour, taste, crunch and spiciness too. Felt good as I had a bit of runny nose.

Now came the apollo fish which was done good and also presented properly too but the only drawback is that maybe they haven't removed the skin properly and it had a bit of weird smell. But the fish was good.

The chilli chicken was not upto the standards at all as it was dry, full of bones and almost had no taste at all but the veggies along with it was really good.

In short we had a good experience and the pricing was right too which we felt and the service was promp too. The staff was very co-ordial and was recommending us to try something but we weren't much in a mood as we had to hurry.

Finally we packed ourselves a few puddings and left the place. I hope they had a proper...

Terrible Experience – Fraudulent and Worst Behavior

I recently visited Urban Dhaba (location here) and ordered Chicken Tikka Masala. Before placing the order, I specifically asked the waiter how many pieces would be served in the dish. The waiter assured me there would be 5 pieces. However, when the dish arrived, there were only 4 pieces.

I immediately brought this issue to the attention of the waiter and the manager, but instead of addressing the problem professionally, the staff misbehaved with me. They rudely insisted that “whatever comes from the kitchen is final” and refused to resolve the issue. When I questioned why I was given false information, the manager escalated the situation further by saying, "If you ask for one piece as a beggar, we will provide you."

This was the most insulting and unprofessional behavior I have ever experienced at a restaurant. They not only provide false information but also treat customers with complete disrespect.

Avoid Urban Dhaba at all costs—they are frauds and have no regard for customer satisfaction. I would never recommend this...

I visited this restaurant recently and ordered both the chicken biryani (₹230) and mutton biryani (₹300). Unfortunately, both were quite disappointing in terms of quantity and overall value for money.

The mutton biryani came with only two very small pieces, which felt extremely unfair for the price. The chicken biryani was also not filling enough for ₹230.

On top of that, the gravy served with the biryani had curd mixed in, which completely ruined the taste for me. It was not mentioned anywhere, and it was honestly unpleasant.

When I tried to raise my concerns, I was told that once an item is ordered, it cannot be canceled or returned, even if it hasn’t been served yet. This kind of rigid policy, especially when the food isn’t satisfactory, really affects the overall experience.

I hope the restaurant takes this feedback seriously. Customers expect decent quantity, good taste, and at least some flexibility — especially at...