I had ordered a garlic bread, and to my shock, I received one that had chilli flakes on it, which was not mentioned anywhere in the description. I immediately clicked a photo and called the branch to report the issue. The staff casually told me that the usual topping was out of stock, so they just replaced it with chilli flakes without informing me.
This is unacceptable, especially since I have a chilli allergy. Such negligence could have caused a serious health hazard. When I suggested they should have canceled the order instead, the staff rudely hung up the call without any apology or further response.
This isn’t the first issue with this branch – I've faced frequent late deliveries and poor service before, and I’ve never received any proper resolution.
As a long-time Domino’s fan, I’m extremely disappointed.
I hope Domino’s takes this matter seriously, as customer safety and trust should be your...
Read moreIts been since new year the delivery boy gave a pizza less at late night delivery (due to dark and hurry to eat i cant recognise the number of boxes)after 60 minutes and one of pizza has been half eaten , i added complaint to email and and also got called the outlet,the outlet accepted but say we are not liable then we added complaint to jubilant food and next day mangaer kamal called me and said that he'll dilever two pizzas in next order as compensation,i agreed to that and when i called him he didn't pickup and i again complained to jubilant food and kamal again called me and assured me he will not do that again but in march i ordered puzzas again and he again didn't picked up. I am fed up that i stopped eat dominos and switched...
Read moreDomino’s in Patiala is a great spot for pizza lovers. The quality of food is consistently good, with fresh ingredients and a variety of toppings to choose from. Their pizzas are always served hot and fresh, making every bite enjoyable.
The outlet maintains good hygiene, and the staff is courteous and efficient. Whether you dine in or opt for takeaway, the service is usually quick. They also offer a good range of sides like garlic bread, pasta, and choco lava cake, which complement the meal perfectly.
Overall, Domino’s in Patiala is a reliable place for delicious pizzas and snacks. Whether you're craving a classic Margherita or a spicy Indi Tandoori, they have something for everyone!
I have been there twice...
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