SRUSHTI GARDEN | PURE VEG AND BANQUET — Restaurant in Pune

Service - Good Food -Good Ambiance- Good

Why 3 stars? I ordered malai kofta, waiter has put full efforts to discourage us ordering malai kofta but we were adamant too.

When it arrived after long time, it tasted raw and kofta were burnt. When asked them to review it, chef said it’s fine. Waiter justified by saying that he had warned us in advance.

Though they were kind enough to replace our dish with anything of our choice except any kofta (Nargisi, veg etc)

Reason cited was that we may find same problem with their kofta too.

The waiter turned little bit un courteous after that incident and another waiter attended us with due respect

Anyways, we ordered veg chilli milli and...

Very third class restrau..poor management..n the receptionist was not at all attentive while taking the name n order for table..other people were working but no proper management at all..Some people waited for more than 2hrs n they went back without getting the food aftr giving order..even for us they served a food after waiting for more than 2hrs..food quality also was not up to the Mark n they took high charges but where is the good service,proper management,n quality food? On a valentine's day they should understand if they don't have proper management n manpower to serve then why they should take the order n make...

Pathetic staff and service. Reached at 10:30 pm hotel was open. Got one table also as others were occupied. After 10 min waiter came n said hotel is closed. I requested him as others were eating. Having family including mom who is senior citizens. Walking for her is difficult. We were ok to order minimum what is available. Still the reaction from waiter was same. I told him that main door is still open .No guard on main gate. You want u can allow us. After listing all this he was like a king n given the judgement and will not change. Having a egoistic attitude So emerassing at night 10: 50 pm we were searching...