KYROS — Restaurant in Rajasthan

This was my second visit, and unfortunately, the story remains the same. I had hoped that the management would have improved their operations since my last experience, but sadly, they haven’t.

I initially requested Old Monk rum, and after wasting 12 minutes, the staff informed me that it was out of stock. Disappointed but still willing to continue, I ordered another brand of rum as the weather was quite cold, and to make matters worse, the heaters were not near my spot. Unfortunately, again after another 5–7 minutes, I was told that the second option was also unavailable.

Despite the frustration, I decided to compromise and opt for a higher-priced brand, requesting a discount for the high priced brands and the inconvenience caused. To my surprise, after wasting an additional 28–30 minutes of my time, my request was outright denied.

It’s not just about the unavailability of items on the menu; it’s about valuing the guest’s time and showing basic courtesy. When customers choose to dine at a place, they trust that their experience will be managed with professionalism and care.

Running out of menu items can happen, but what truly matters is how the situation is handled. Wasting a guest’s time with delays and repeated miscommunication reflects poorly on the establishment’s efficiency

Thank you, team, for making this experience utterly...

I recently visited Kyros Rooftop Lounge in Kota, hoping for a relaxing evening, but unfortunately, it was anything but that. The place was extremely overcrowded, making the small space feel even more congested. The noise levels were unbearable, and instead of a peaceful vibe, it felt chaotic.

To make matters worse, the staff’s behavior was highly unprofessional and rude. It felt like we were being tormented rather than welcomed. If you’re planning to book this venue for a party, I strongly advise ensuring they don’t allow walk-in guests during your event. Our time was completely spoiled, and we left with a terrible headache.

Overall, a disappointing experience — I wouldn’t recommend Kyros Rooftop Lounge to anyone seeking a relaxing and...

I recently had the pleasure of dining at Kyros Hotel and was blown away by the exceptional service. A special shoutout to Jeet, our waiter, who went above and beyond to make our experience memorable. He was attentive, knowledgeable about the menu, and ensured we had everything we needed throughout the meal. His warm personality and professionalism truly stood out. Kyros Hotel is lucky to have someone like Jeet on their team. I highly recommend this place for both the ambiance and the top-notch service. Thank you for a...