Embarked on a family dinner at Food and Fun, and the culinary journey was a rollercoaster of impressions. The gastronomic adventure began on a high note as the food proved to be a symphony of exquisite tastes and unparalleled quality. Each dish was a testament to the chef's mastery, leaving us in awe of the flavors that danced on our palates.
Regrettably, the same level of excellence did not extend to the service. Disappointment lingered as the staff displayed a noticeable lack of attentiveness, and communication mishaps compounded the issue. Requests seemed to fall on deaf ears, creating a palpable frustration.
However, as soon as the first bites of the sumptuous meal graced our taste buds, the ambiance shifted. The remarkable food acted as a remedy for the earlier service woes. The enchanting flavors eclipsed any prior discontent, and the shared joy of savoring a delightful meal brought the family together, making the overall experience memorable. In the end, Food and Fun's culinary prowess managed to salvage the evening, turning a potentially disheartening situation into a delightful...
Read moreSubject: Food Quality & Service Complaint - FOOD AND FUN FAMILY RESTAURANT
Dear Team,
I visited your restaurant "Food and Fun Family Restaurant" recently and ordered the following items:
Half Chicken Handi
4 Butter Roti
1 Jeera Rice
1 Veg Fried Rice
Unfortunately, I had a very disappointing experience. The chicken handi had a foul smell, clearly indicating that it was not fresh or possibly spoiled. I immediately complained to the staff, but no appropriate action was taken. Despite reporting the issue, I was still charged the full amount of ₹580.
This kind of negligence towards food quality and customer concern is very serious. As a paying customer, I expect hygienic and fresh food with responsible service. I request you to look into the matter seriously and take strict action to avoid such incidents in the future.
Kindly acknowledge this complaint and let me know how you plan...
Read moreWhen i entered in the restaurant, i saw a mouse over the counter. But i ignored. Then i order tawa chicken and plain rice, after that the server give a plate of onion salad then again i saw spider web stick on plate. When my food arrive, then we start about to eat then again i found a big piece of plastic in plate tawa chicken. Owner of the restaurant was not there. Then we leave the food as it is. No hygiene no cleaning. Don't go here. Waste of time and money. And...
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