Domino's Pizza | Bapuji Nagar, Secunderabad — Restaurant in Telangana

I did not want to do this, but the cheese burst had mayonnaise it instead of cheese, i have had cheese burst before and i promised my father that he would love the experience so he was they filled the cheese with a creamy blend that had cheese flavour but was not at all stretchy. I mean. I mean even the top of the pizza had barely any cheese. Even my parents who were having pizza after years, yes multiple year, said that it was underwhelming. I just spent north of 1.5k. Specifically told them that i have had good experinece with gurgaon’s dominoes and this is what i get. And on top of that. We ordered two medium cheese burst and i small pizza and guess what, they made the medium one first then realised that they havent made the small one then started making it while the first two pizza get cold. And this is all because they closed the store on swiggy and i had to go and get the pizza only to realise that they have closed the store on swiggy temporarily and were going to go online in 5 mins. The store was the dirtiest pizza store i have yet visited. Their garbage can was basically a large black garbage bag. The promotional stuff was all down, all the staff were back chatting and i had to call them front, that was the first cringe moment to realise that all staff were so free that they could all chat in the back room at 9 am where its the busiest for these businesses. And trust me if you say its the area i will say i just saw pizza hut of kompally full of people which i skipped to visit a kompally dominoes to realise it doesnt exist at all but only on maps i called dominoes then and there and the word they used was its offline. I told them that it doesnt exist anymore and she had the audacity to explain me how i should have first check the app, because google isnt enough for info on existence of a multi national brand. Thank you dominoes for giving my parent the worst experience they werent looking for. My mom had one slice and my dad just two and they are...

Unforgettable and Unpleasant Experience – Rotten Ketchup, Rude Staff & Below Average Food

Usually, we come across disappointing reviews and think, “It won’t happen to me.” Maybe it was just my turn this time.

I had an extremely unpleasant experience – multiple tomato ketchup bottles were completely rotten and emitted an unbearable smell that’s hard to even describe. Okay, that’s bad enough.

But it didn’t stop there.

I informed one of the staff members, and that’s when things really started to go downhill. He casually responded, saying maybe just one bottle was spoiled and the rest were fine.

So I went ahead and checked three more ketchup bottles myself. I was speechless. All of them were rotten and reeked. Honestly, even while typing this, I can still recall that awful smell.

Instead of acknowledging the issue, one of the staff near the billing counter became surprisingly arrogant and extremely rude. He even said, “Go tell whoever you want.” What’s worse, other diners were present and witnessed this, yet no one stepped in or offered support.

That’s okay. Bon Appétit!

This message is for everyone – I’m not asking for sympathy. But if you ever witness such things, please don’t stay silent. Taking a stand matters.

For the money you spend, forget about premium service or luxury. At the very least, you deserve hygienic, non-rotten food.

To make things worse, the staff member called me out of the seating area. To avoid making a scene in front of others, we stepped outside. But even there, his behavior was dismissive and hostile, as if we were the problem and just needed to leave.

If there’s any CCTV footage near the entrance, that could speak volumes about what really happened and help with further investigation.

I have attached a video file as well. FYI - In the video, I'm asking the staff about the ketchup smell and status. He refused to answer.

This Branch is a black mark to...

This is rajendra ,I've ordered tacos and chicken from Domino's bowenpally ,post that they called me from the restaurant and told me that the items which I ordered were not available at restaurant. My question is if items were not available in restaurant why you people are taking orders with out seeing the order in the initial stage ,and some one named Sai kumar from Domino's called me and told that we will cancel the order and you will get the refund to your account and I accepted it ,again after some time he called me and told me that we will make the delivery partner tell as order delivered and we will refund money to DOMINOS WALLET ,I don't want to use DOMINOS WALLET I need my money back to my account and I have every right to ask you people that why you people are forcing us to use your wallet and when the error is from your end why should I receive fund in wallet and again use it in DOMINOS only ,this is a mere fraud by you DOMINOS guys ,I spent almost 700/- rupees and if they are returned to my account I will us them for some other things as per my will ,who are you to force me to spend my hard earned money in DOMINOS only by forcefully sending to wallet ,do you people know what exactly that mean ,you people are forcing me to download your mobile application and fill all my details in that application and use it , this is a very serious offence, and mr.sai Kumar is arguing with me that crediting DOMINOS WALLET is a global policy ,if not they should give money from their own pocket ,am I responsible for the mistake you people done. If I don't get my money back to my source account i will raise a consumer case and Sue DOMINOS in consumer court. All these acts like faking the delivery, telling customers that funds gets credited to DOMINOS WALLET are...