KFC — Restaurant in Telangana

Dear KFC India,

I am reaching out to you today to share my recent experience at one of your locations. While I was excited to try out your menu, I was disappointed with the level of customer service provided by your employees. I found them to be rude and unprofessional in their conduct, which left me with a negative impression of your brand.

As someone who values good customer service, I believe it is important to bring this matter to your attention. I strongly urge you to consider providing your employees with proper training on how to interact with customers. This would help them understand the importance of providing excellent customer service, which is crucial for any successful business.

It is my hope that by bringing this matter to your attention, you will take the necessary steps to address this issue and ensure that all of your employees are trained to handle customer interactions with professionalism, courtesy, and respect. I am confident that with your commitment to providing great service, your franchise will thrive in the Indian market.

Thank you for taking the time to consider my...

⭐ 1/5 Very Disappointing Experience at KFC Medchal

I’ve had consistently poor experiences at this outlet, whether dining in or ordering takeaway. The staff seems careless and unprofessional. The food quality is unacceptable — burgers are made with stale buns, old stock, and lack fresh vegetables or chicken. The overall hygiene inside the store is very poor, and the atmosphere is uninviting.

Tried giving them multiple chances, especially on Wednesdays for combos, hoping for improvement — but it’s always a letdown. This place simply doesn’t meet the KFC standard.

Not recommended at all — you're better off spending your money elsewhere, even if you’re ordering through...

As medchal is a developing place, we are happy that KFC is at medchal. But there are some things which needs a serious improvement. Service to customers Maintainance is not good, employees are not trying to attract customers, sometimes they're busy within themselves. Ambience is good, but there are some power issues, even generator takes time, one employee will go and switch on generator and customers need to wait in the queue. Sometimes burgers are out of stock, they'll say we didn't receive stock today.

Hoping management will take this points as suggestion to improve the store and keep...