Ribbons and Balloons - The Cake Shop — Restaurant in Thane

Cake Shop Review: Ribbons and Ballons in Kalwa, Thane

Introduction: Ribbons and Ballons, located in the vibrant city of Kalwa in Thane, is a renowned cake shop that has gained popularity for its delicious and visually stunning cakes. With its wide range of flavors, creative designs, and impeccable quality, Ribbons and Ballons aims to provide its customers with delightful and memorable cake experiences. In this review, we will explore the various aspects of this cake shop, including its variety of cakes, taste, design, customer service, and overall value for money.

Cake Variety: Ribbons and Ballons offers an impressive variety of cakes to cater to different tastes and occasions. Whether you're looking for a classic chocolate cake, a fruity delight, a rich red velvet, or a customized cake for a special celebration, they have you covered. The shop also provides options for eggless and sugar-free cakes, accommodating customers with specific dietary preferences. Additionally, they offer cupcakes, pastries, and other baked goods, providing a diverse selection of treats.

Taste and Quality: When it comes to taste and quality, Ribbons and Ballons delivers exceptional results. The cakes are made with high-quality ingredients, and the flavors are well-balanced and delicious. The sponge is moist, and the fillings and frostings are creamy and flavorful. Each bite is a delightful combination of textures and tastes, leaving you wanting more. The attention to detail and the commitment to maintaining consistent quality contribute to the overall excellence of their cakes.

Design and Presentation: One of the highlights of Ribbons and Ballons is the artistic design and presentation of their cakes. Whether you're looking for a simple and elegant design or an elaborate, theme-based creation, they have the skills to bring your vision to life. The cakes are beautifully decorated with precision and creativity, making them visually appealing centerpieces for any celebration. The shop also offers customizations, allowing you to personalize your cake to suit your specific requirements.

Customer Service: The customer service at Ribbons and Ballons is commendable. The staff members are friendly, attentive, and willing to assist you in choosing the perfect cake for your occasion. They patiently listen to your preferences and offer helpful suggestions. The ordering process is smooth, and the staff ensures that your cake is ready on time. They pay attention to detail and go the extra mile to ensure customer satisfaction.

Value for Money: Ribbons and Ballons offers good value for money considering the quality and craftsmanship of their cakes. While their prices may be slightly higher compared to regular bakeries, the exceptional taste, design, and service make it worth the investment. The portion sizes are generous, and the cakes are made with care and attention to detail. The experience of indulging in one of their cakes is truly worth the price paid.

Conclusion: In conclusion, Ribbons and Ballons in Kalwa, Thane, is a go-to destination for cake lovers in the area. With its wide variety of flavors, exceptional taste and quality, artistic designs, friendly customer service, and overall value for money, Ribbons and Ballons has earned a reputation as a trusted cake shop. Whether you're celebrating a birthday, an anniversary, or any special occasion, their cakes are sure to impress both visually and in terms of taste. If you're looking for a memorable cake experience, Ribbons and Ballons is a fantastic choice in...

Bought a premium birthday cake and after cutting(at home) it tasted as if it was rotten. Immediately it was brought to the attention of local store in kalwa(during shop closing hours), with the remaining cake of it for them to taste.

The shopkeeper said the cake was handed over to me in good condition during purchase and rotting took place at the customer's end due to lack of necessary care. However, informed the cake was only 30 mints out of the fridge(10 mints travelling and 20 mints before cutting) and was in well packed condition.

I informed store not to provide me a refund nor I asked for another cake, I just wanted to highlight this to the RB team to avoid recurrence that could create unnecessary health issues.

Unfortunately, the shopkeeper hesitated to raise the complaint form and started criticizing blaming me which was most unexpected and saddening part, maybe he was in a hurry to close the store and leave for his home.

Later, I had no choice but to leave the cake at store with the incomplete complaint form(left incomplete due to the rude & arrogant behaviour of the store keeper). However, during the discussion with the store - observed that they switched-off their fridge at Night hours, may be to control electricity bills and eventually leading to rotting of these cakes.

With no support from the store I had to put a review on the internet for people to see and understand that, maybe RB(kalwa) does not care about its customer health. Therefore, suggest all dear customers to check product quality at such shops(if feasible) itself before purchasing to avoid any serious health issues. Secondly, suggest RB(kalwa) staff/owner to check their staff behaviour and quality of products before selling them, as you may jeopardize your valued customers health. Rest I prefer leaving to...

The staff is disinterested in their work and there is no customer satisfaction parameter on their charts, for sure. The cake quality was good. However beware while purchasing other accessory stuff from here. The musical lotus candle they sold me for Rs 80/- did not open up on lighting nor did any music play. Simply ruined the birthday party. The staff is least interested in letting you know about options or varieties of cake. All they would say is look at the booklet and select. Zero customer...