I had a experience where no professionalism match the standard of a reputed food chain.. I have attached one video in which you can clearly see toasted buns has been kept on the top for chiller there no chopping board been placed it means this is totally unhygienic culture they r following.. also they bring the packet of fried and start putting directly from packet to fryers..seriously like these things happening, I was totally shocked because along with the fries 🍟 they fried some wedges also in a same oil all together haha. They r seriously kidding I think fssci is not looking these days and not setting any standard for such restaurant chain. There supervisor was too rude when and showing me his eyes like he want to eat . Bro m paying to have good and hygienic food not like you will build up your burger clearly on the top of fridge. There is code of chopping board for each divided things uh must use white to build up burger. It was totally unhygienic I have to through that burger after seeing that and you guys use the steam part of the iceberg in burger .seriously this much coast cutting? You show different products in display pictures and deliver different. Like I order on current shake in which you show that ice cream is filled till the edge of top and looks attractive and what I received is just shake and little visible icecream...when I asked they changed it but they supervisor was looking me like he want to hit.? My bill was over 1k so I can simple avoid all this things going in front of my eyes these things is happening in shopprix mall...
Read moreI have ordered a food from BK shopprix mall meerut . The staff was very rude they are like upper management forcefully pressurized them to work they are so disappointed from there work. I have to ordered from the kiosk but there manager trained them to take order from app only . I have ordered from the kiosk they told me that server are down u can ordered from app i denied and start ordering from kiosk and did the transaction my transaction got failed . Then I went to the counter to order but the team denied to order from counter . Then I again go to the kiosk and order my food and I opt the option pay at counter there server are also not working. Manager was sitting back side after calling lot of time by there team only he came and start doing something in there system at the end my order got placed and I have charged two time . After placing the order I told the team to make my food fresh full time and request them to add onion and lettuce in my burger but she ignored and rudely told me apka nhi bn rha h kisi or ka bn rha h . They have lack of staffing. Lack of hygiene. Lack of communication skills . I request the BK team to kindly close the store if they are not able to run there operations or change ur staffing. Very...
Read moreDisappointing Experience at Burger Store
I purchased a burger with extra cheese for my sister, paying Rs. 125. However, upon opening, there was no cheese. The attendant's behavior was unprofessional, showing favoritism and providing inadequate service. Misrepresentation of the product is unacceptable. I'm dissatisfied with the service and lack of transparency regarding the stuffing. Urgent improvement needed.
Also not suggesting this D grade store in shopprix...
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