Ordered a Red velvet cake of 4 to 5 kg for my wife.
You can see in photos that they merged an old chocolate cake and delivered a modified red velvet. This is the quality they are giving. The red velvet cake even had choco chips. (I never mentioned to include choco chips) ,😂
Excess use of colour was found.
Coming to quantity, owner said that the cake is of 5 kg, hence was asking for 5500/-. When I weighed the cake it was merely 4.30 Kgs (including the hard paper base). Fondant was additionally 340 gram. Had I not have weighing scale, they could have successfully fooled me.
Though they say they are confident that cake was of 5 kg and were asking for 5500/- but when photos of cake on weighing scale was sent, they finally took Rs 5104/-(I have screenshot). Hence, they accept that they were looting excess 400/- thinking that customers are fool.
After delivery they won't accept their mistake and say that "customers are falsely arguing after consumption". Owners are not ready to take genuine feedbacks.
We recommended lots of guest for this bakery, but now I wonder how many less weighing cakes they must have delivered.
Even after being a 2 year old customer of this bakery, they did this to me.
Won't ever recommend anyone.
Be aware before ordering!!
Do check for weight...
Read moreThey are the best in the town. Emphasizing the word "the best". I ordered a customised cake and a bouquet in this lockdown, also for the same day. Having just a countable things on hand because of the lockdown they stood upto my expectations. The presentation of the cake was mind-blowing and the taste was exceptionally the best in the town. They managed to deliver the fresh flower bouquet and the best cake to my doorsteps, on time. Whosoever is fetching for a fresh and best cake in this small town, must try this one out. The price is a little higher as compared to the other sellers, but I would say quality matters the most. Celebrations become more enjoyable when the edibles served are...
Read moreTheir cakes are good but their service is really poor. Had I suffered just a single time i wouldn't be giving 2 stars but it has been 3 instances where the staff has no regard for the customer. It was raining and I had to takeaway my cake order on a scooty. Ek polythene dene k liye wo admi itna roya hai na. He has no regard ki mai apne ghar tak barish mei kaise le jaunga cake. Agar maine 400 ka cake kharida hai to ye banda ek rupay se bhi kam ki polythene bhi nhi de skta ki cake safe rahe. I won't be ordering from here. Too many bad experiences. I'm still thinking 2 stars is way too...
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