Yesterday marked my first visit to Meatster. While the ambiance was quite pleasant, the overall experience was disappointing due to extremely poor service.
There appeared to be only one staff member handling both waiting and billing duties. He seemed to have a hearing impairment, as he often failed to respond even after being called multiple times. Additionally, the air conditioning was not functioning, which made the environment uncomfortable.
The food quality was average at best. I ordered a cold coffee, but it was served lukewarm, which was quite disappointing. Furthermore, there was an issue with their online ordering system. I had placed an order for butter chicken and butter naan, but the restaurant did not receive it.
As I was leaving, the waiter requested that I stay and assured me that my order would be ready in five minutes. I decided to wait, but the butter chicken was not up to the mark in terms of taste. Despite the unsatisfactory experience, I was still charged a service fee. When I questioned this, the waiter insisted it was mandatory, as per the owner's instructions.
I asked to speak with the owner, but was told that he was sleeping and did not wish to be disturbed. Ultimately, the entire process—from ordering to receiving just a cold coffee, butter chicken, and butter naan—took approximately 55 to 60 minutes for dine-in, which is highly...
Read moreWhat a great experience !!!
The theme of this restaurant is quite rustic and catchy. If you are planning for a barbeque party with your family, this is the perfect place to choose for. The Kebabs like Angara, spicy, Malai, hariyali, piri piri are like their specialty & infact all of them which they served us as part of Buffet like Tikka, tandoori chicken and Nuggets were finger licking good. Icing on the cake is their “Table embedded Tandoori Grill box”. Though we had experienced this quite often in Barbeque village and Barbeque Nation in Bangalore and Noida, however this was a perfect immersive experience with a rustic look in Aligarh. We were already full with their Tandoori items and Cold drink, however the Masala Biryani which is also a part of Buffet (per person 449/-) was quite tasty and delicious and value for money. The adjacent badminton court is an add on feature if you are looking for recreation apart from the dinning experience.
Hospitality : 5 Star Taste: 5 Star Ambience: 5 Star Prompt response when contacted from Google Maps: 5 Star Overall an...
Read moreDelicious Food: The food at Meatster Restaurant is mouth-watering and flavorful. Variety of Options: The menu offers a wide range of options, including different types of meat and cuisines. Good Ambiance: The restaurant has a cozy and welcoming ambiance, perfect for a night out with friends or family.
Areas for Improvement Service Speed: Some customers have reported slow service, which can be frustrating when waiting for food. Food Presentation: While the food tastes great, the presentation could be improved to make it more visually appealing. Pricing: Some menu items may be a bit pricey, which could deter budget-conscious customers.
Suggestions Improve Service Efficiency: Train staff to provide faster and more attentive service. Enhance Food Presentation: Focus on presenting dishes in a more visually appealing way. Offer Promotions: Consider offering discounts or promotions to attract more customers and increase sales.
Meatster Restaurant can continue to provide an excellent dining experience for...
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