Citrus ultra restaurant — Restaurant in Uttarakhand

We were looking for outing,our friends recommend us to visit this new restaurant. I was amaze to see such a beautiful restaurant in town. Since restaurant was busy so they took little time to accommodate our group.we should have booked in advance, but space is not a concern here. We had few citrus punch and cold coffee which was yummy and thick . In terms of food there was wide range of choice ,our server Aman recommend us to try paneer lababdar and kadai paneer with stuffed kulcha. There double Patty burger with fries was awesome . In terms of entertainment we can see other side room which they call sports room and party hall. Hugh projector screen playing VH1, Some birthday party was happening there . Its all together nice family restaurant and tables are far enough from each other to have some privacy.thats...

Really disappointed with the behaviour of the owners. False commitment all around and not ready to take the feedback.

Initially I was really impressed with the behaviour and booked the restaurant for my son’s first birthday, but looks like it was all sugar coated.

Edit: Yes I reduced the min number from 60 to 50 and you agreed as well, however while agreeing you never told us that you will allow other table booking. You should have told us upfront that I will allow other guest if you reduce the number. And when I asked why other guests are sitting you told us “ye pehle se baithe hue thai”. And by the way my final total plate...

decided to go for family dinner. before even entering the restaurant the staff made us wait outside just to check if restaurant is full, then invited us in after some time. 50 percent of the menu items were not available, card payment option was not available, not sure if AC was on or off, fooseball was not available,cooler was there which was loud enough for us not to have any private conversation since we have to yell each other.

ambience was great though! food was average.

desserts were not available so we have to go to another restaurant just to have desserts, it's a shame for such...