Domino's Pizza | Harrwala, Dehradun — Restaurant in Uttarakhand

Dear Domino's,

I am writing to express my profound disappointment with the recent experience I had at your Harrawala dehradun outlet. My encounter was marred by the following issues:

Employee Misbehavior:

One of your employees exhibited a shocking level of rudeness and unprofessionalism, creating an uncomfortable and unwelcoming atmosphere. Missing Item:

Additionally, my order was incomplete, with a crucial item missing. This not only led to inconvenience but also reflects a lapse in your service quality.

Harassment:

To my dismay, I experienced a distressing incident of harassment during my visit. This behavior is utterly unacceptable and has left me deeply disturbed. This overall experience has shaken my confidence in the standards upheld by Domino's. I implore you to investigate these matters urgently, take appropriate action against the employee involved, and implement measures to prevent such incidents in the future.

I am extremely dissatisfied with the service I received, and I hope that my feedback is taken seriously for the sake of your brand's reputation and the well-being of your customers.

Last month I went to one of the Dominoes outlet and had terrible experience. It's been more than a month to the feedback complaint including several follow up (more than 12 emails and phone calls) but there is no one hear the actual problem. Forget about taking actions or solving the issues, the only response I have received till now is “ Your concern is forwarded and guest care executive will call you ASAP”.

I wonder a brand like Dominoes that can deliver a pizza in 30 Mins are not able to respond to a feedback in 30 Days.

Hope the leadership get some wisdom as ones attitude and behaviour makes food tasty. That's why meals prepared by Mothers always tastes...

Disappointed with Domino’s Harawala - Poor Service

Order Date and Time : 28/12/24 8:15P.M. Order Received: 28/12/24 10:12 P.M.

Ordered a pizza via Swiggy, and the app promised a 30-minute delivery, including preparation and delivery time. Unfortunately, it turned into a frustrating 2-hour ordeal. My family was understandably upset, and the experience completely ruined our evening.

When I visited the Domino’s Harawala outlet to investigate, I was shocked to learn that my order had been sitting there for over an hour because no one was available to pick it up for delivery. This level of mismanagement is unacceptable, especially when I paid nearly ₹520 for my order.

Domino’s is known for its prompt service, but this experience was anything but. Extremely disappointed, and I will not recommend this outlet to anyone. Avoid this branch if you value your...

I recently had a disappointing experience at your harawala outlet. The service was subpar, one of my order was significantly missing, and the overall quality of the food did not meet my expectations. The inattentiveness of the staff and the lack of prompt resolution left me disheartened. I hope this feedback is taken constructively for improvement. Your employee behavior wa svery bad i have all proofs

I am writing to express my extreme dissatisfaction with the appalling behavior of one of your employees at the harawala dehradun outlet. The individual in question displayed rudeness and a complete lack of professionalism, making my experience truly unpleasant. Such behavior is unacceptable, and I urge you to address this matter promptly to maintain the reputation of your brand.

Sincerely, Shubham...