Zeal Family restaurant — Restaurant in Vasai-Virar

A Culinary Misadventure at Zeal Family Restaurant

In my recent visit to Zeal Family Restaurant, I had high hopes for a culinary delight, but sadly, it turned out to be a disappointing experience. The Chicken Triple Rice lacked the expected flavor, with the chicken tasting subpar and the rice and soup resembling tasteless concoctions.

Opting for a second chance, I ordered the Mutton Bhuna, only to be met with another culinary letdown. The mutton was far from properly cooked, and despite assurances from the waiter regarding the gravy's moderation, it turned out to be excessively dry. A subsequent attempt to rectify the situation with a replacement, Mutton Masala, yielded the same unsatisfactory results – undercooked mutton and an unappetizing gravy.

The management's attempt to address our concerns fell short, as the mutton remained inedible, and the overall taste left much to be desired. Beyond the disappointing culinary experience, the restaurant staff exhibited a lack of awareness about the menu.

For those seeking a flavorful and enjoyable dining experience, I cannot recommend Zeal Family Restaurant. The compromise on both taste and health is evident, making it a suboptimal choice for discerning food enthusiasts. It is my sincere hope that the management takes swift action to improve the quality of their offerings and staff knowledge for a better...

Disappointing Dining Experience at Zeal Family Restaurant

I recently dined at Zeal Family Restaurant, hoping for a delightful family meal. Unfortunately, the food experience was far from satisfactory. I ordered the mutton bhuna, and to my dismay, the taste was appalling. The mutton was improperly cooked, prompting the manager to replace it with mutton masala. However, the replacement dish suffered from the same issues – poorly cooked mutton and a gravy with an unpleasant taste. Regrettably, we couldn't even bring ourselves to consume the mutton pieces.

Adding to the disappointment, the restaurant staff seemed uninformed about the menu, further exacerbating the overall unpleasant experience. Given the subpar quality of the food and the lack of menu knowledge among the staff, I cannot recommend Zeal Family Restaurant to anyone seeking a tasty dining experience. It was a regrettable visit that left our family with a strong desire to seek better culinary...

I visited this restaurant with a friend and initially, everything was going well. We were enjoying our meal and having a good time. However, my friend wasn’t feeling well after a couple of drinks and had to rush to the washroom. I followed her to make sure she was okay, and we were inside for only about 15–20 minutes.

When we came back, we were shocked to see someone else occupying our table. Our half-eaten food had been cleared away without any communication from the staff, even though it was clear that we had only stepped away briefly due to an emergency. We were left standing there confused and uncomfortable, especially since my friend was still not feeling well after a long day.

This was extremely unprofessional and disappointing customer service. A simple check or asking us before clearing the table would have been respectful and appropriate. Sadly, we just paid the bill and left without saying much. I expected much better treatment...