August 19 — Restaurant in West Bengal

Our recent stay at Viramma was extraordinary, a testament to the resort's unwavering commitment to providing an exceptional guest experience. From the moment we stepped foot onto the property to our reluctant departure, the staff's remarkable dedication and the resort's outstanding facilities left an indelible mark on our hearts.

The first glimpse of the resort's stunning architecture and lush surroundings set the stage for what would become a truly magical retreat. The check-in process was swift, and any initial concerns melted away in the face of the staff's warm hospitality.

Despite a minor hiccup in our reservation, the team demonstrated remarkable efficiency and upgraded our accommodations, turning a potential inconvenience into a pleasant surprise.

The heartwarming hospitality extended beyond the staff to the owner, Mr. Rishi Malhotra, whose personal touch left an indelible mark on our experience. Mr. Malhotra's genuine passion for ensuring guests' well-being was palpable. His involvement in making our stay exceptional was evident in the seamless orchestration of every resort aspect.

What truly stood out was Mr. Malhotra's swift response to our request to access the swimming pool after maintenance. Not only did he acknowledge our desire promptly, but he oversaw the refilling of the pool, ensuring that we could enjoy this amenity without any inconvenience. His hands-on approach and genuine concern for our enjoyment elevated our experience to unprecedented heights.

The resort's facilities, from elegantly appointed rooms to state-of-the-art amenities, reflected a commitment to luxury without compromise. The dining experience continued to be a highlight, with a diverse menu that tantalized our taste buds with culinary delights.

Viramma is more than a destination; it's a sanctuary of luxury and unparalleled hospitality. The exceptional service, combined with Mr. Rishi Malhotra's personal touch, creates an atmosphere that transcends the ordinary. Our stay was not just a vacation; it was a symphony of opulence, warmth, and genuine care. We wholeheartedly recommend Viramma/August 19 to those seeking an extraordinary retreat where the hospitality of the owner is as remarkable as the...

Visited 5-6 times in last 2 weeks.The service here is very slow. The waiters don’t understand propoerly, not properly trained, very poor hospitality, there is no option for communicating also as their bell ring is not working since weeks. Food quality is below average. Quantity could be better. Though one day Rahul named waiter served so well, very well mannered guy who provided quick service & check on to us in every 10 mins. So overall very bad experience here. Also in the menu cards it was mention photography prohibited, which is kinda funny to me. I don’t know if that’s a restricted area or what. They should upgrade their service. The whole thing here is below average. They will serve you food but not plates to get the food served. You will have to ask for the plates...

Im litterly happy with the environment of @Agust19 restobar &there service are also very polite There was a boy serving us name Rubain After a long time me and my friend meet at the resturant and we are very happy with the Food , and also with that boy he helped us and serve ..after a long time we are happy together and we're enjoing a lot..with Drinks,food and with music they played from our choice..best place to sit and drinks and spend...