Joffi Ramen, Dimsum - Cikupa, The Avenue Citra Raya — Restaurant in Cikupa

Dear Joffi Ramen,

I would like to provide some insights regarding the service at your Cikupa Citra Raya branch.

I noticed that employees were sitting in the customer seats near the cashier, and there were quite a few of them, not just one. When customers arrived, the staff, including the cashier, seemed indifferent and did not greet or ask, "Hello, what would you like to order?" If a customer appeared confused, it would be better to offer recommendations for best sellers. However, this did not happen; they remained silent.

Additionally, the staff who were sitting in the customer seats tended to chat loudly,

I believe this reflects poor service,...

Ramennya enak, murah. Yg kuah shoyunya bukan yg bener² kecap asin aja tp creamy jd enak. Yg rasa kari enak tapi ya enak aja, sedikit hambar. Gak pesen yg kuah mala, jd belum tau, next nanti bakal pesen. ✅️ Topping beef slicenya banyak buat ukuran harga seporsi 30rb. ‼️ Chiken katsunya terlalu tebel kulitnya + dingin jadi berasa keras. ✅️‼️ Gyozanya enak tapi dingin, rasanya lebih ke siomay dimsum bukan kayak gyoza yg biasa dimakan di resto² jepang, kulit terlalu tebel, klo biasa penyajiannya gausa dipakein chili oil/cabe bubuk lsg, biar customer sndr yg atur (kebetulan saya ajak anak saya yg umur 1,5th, krn gatau klo penyajian gyozanya dipakein chili oil/cabe bubuk lsg, jd gak bisa kemakan sama anak saya) ‼️ Gohiyongnya gak ada yg spesial, diblg enak ya engga diblg gak enak ya enak, dingin dan agak sedikit asam🙏🏻 ❗️Greentea, gak expect klo bakal disajikan manis, dan lebih dominan manis. Sorry to say, rasanya sedikit b4si, mohon dicek berkala. ❗️ Lemontea, ya cuma rasa teh dan asam, blm ada yg spesial🙏🏻 Mungkin nextnya mending minum air mineral aja👍🏻 ‼️ Baby chairnya kotor sekali banyak remehan kotoran (dari sendal sepertinya). ❗️ Suasana tdk ada yg spesial, lebih ke berisik mgkn krn tempat kecil, jadi orang ngomong kedengeran bgt. ‼️‼️‼️‼️‼️Please banget kasih tau klo crewnya dan tukang parkir atau siapapun, ngerokok suruh jauhan dari restonya, krn pas saya dateng lagi pada ngerokok persis di depan pintu masuk, jadi pas lagi pesen dikasir jadi terganggu krn asap rokok yg menyengat dan bikin sesak. Sekian dan terimakasih.

Rating 4 cukup ya, semuanya oke kecuali menyangkut rokok. Merokok itu bahayanya ngajak². Enaknya sendiri, sengsaranya ngajak secondhand smoke dan...

Less than satisfactory, The cashier is not very friendly in his service. Ask to be paid using Qris if paying in cash must be exact. This is a business that should provide small change. Why is there mineral water on the menu but none of the ones sold are cold. If you want to use ice cubes, just one. It seems like the Chiken Katsu is not cooked enough and the ramen soup is not hot enough.

Please improve the quality of service. I am sure those who work in ramen must have been to school, taught again about discipline in responding to...