Starbucks — Restaurant in Jakarta

Today, I decided to move from JCo to this Starbucks due to the malfunctioning power outlets at JCo. However, I had already purchased food and drink from JCo and needed a power outlet for my online meeting to charge my laptop.

I acknowledge that bringing food from another café was a mistake, but I did not consume or drink anything from JCo at Starbucks. I ordered food from Starbucks and ate it on their premises. Upon entering Starbucks, I placed my belongings down and immediately felt the staff’s disapproval through their glances.

When I placed my order, the service was quite unpleasant. The staff member was rude and dismissive, and I noticed several eye rolls during our interaction. I’m not the type to confront people directly, and perhaps the noisy environment contributed to their frustration, but I don’t understand why I was treated this way. I ordered food in a normal manner, not aggressively, yet I felt as if I was causing trouble. Soon after, another staff member approached me to deliver my food and asked me to place my JCo items under the table.

If there were issues with bringing outside food, it would have been better if the staff had mentioned it before I placed my order. Had I known that bringing JCo food would lead to such discomfort, I would have chosen another place to eat. This way, neither I nor the staff would have felt awkward or offended, and I would have avoided unnecessary expenses.

I hope Starbucks can address these issues and improve the way they handle such...

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Noisier than other Starbucks chain because it is located inside a mall and built without doors. Charging ports are located only on the perimeter of the room, so if you wish to charge your gadgets while doing work on a high flat surface, you...