Pondok Telaga Ikan — Restaurant in North Sumatra

We will never come again. Our entire experience was a disaster.

All of our food arrived cold and without rice. We politely asked the waitress to bring the rice, but we were left waiting another 15 minutes—while our food sat there getting even colder.

The fish was not fresh, the drinks arrived very late, and to top it off, the waitress was visibly unfriendly. We even noticed them staring at us as they passed by. Completely unprofessional.

Dear Owner: We are paying customers, not here for a free meal. With service like this, your restaurant is heading in the wrong direction. It’s time to retrain your staff on basic manners, promptness, and respect...

If you come for good place.. this can be the one.

But if for food.. at lunch. It is rather crowded with flies trying to sit on the food (especially for single cabins in the middle of the lake) Neither the fan not the candle really help to chase away the flies.

End up eating fast to avoid flies sitting on the food. I think they should bring in more anti-flies plants or UV light in the cabin to reduce the numerous flies.

Foods are ok, or more less so so (perhaps tampered by the...

Food is really below standard.Serving time is abnormal or really slow.My dad complain 5times to different staff and they just ignored it,until my dad come to front casheer and see a staff all chatting and crowded like a bees.I can give one star but decided to give two coz my sister forgot to take her phone and the staff honestly return it to us.quite cheap for food beside grilled chicken and fish.not worth ur time.Think before coming in.Dont judge the restaurant by it good...