It's very unfortunate for today's experience. Expecting to have good food and good service as usual other Mang Engking branch, but shocked with the unprofessionalsm of server in this Mang Engking Pondok Cabe.
I ordered rice but after all the food served the server told me rice is finished and need to wait 30 mins, I ordered Kangkung and after complaining the server told me Kangkung is sold out, I ordered Hot Tea and never come until now.
Why oh why? Why the server didn't tell at the beginning if Kangkung is sold out? Why the server didn't tell the customer earlier to need to wait 30 mins for rice? Why they don't provide checker at each table so they aware what food have been served and which haven't?
Why the server ruins the experience? Why the server ruins the good name of Mang Engking? It's too bad they ruin the good reputation of Mang engking.
To you the Manager of this branch. Please take this as serious note from your...
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