ur First visit about 2 weeks after grand opening and my impression, food quality 8/10 and moreover food price is low. Beverages are serving by using plastic cups instead of real glassware. (for such fancy restaurant?)
The second visit was a disaster. After several months of opening, I invited some guests and family for dinner. My expectation too high, perhaps. At the time the waitress gave the menu, I'm asking the waitress is there anything else not available?, she informs us all menu are available then she left us to write the order. Ordinarily, waitress waiting and taking orders. In 5 minutes after we pass the order, a waitress come to us to informs that several orders unavailable and suggest changing it. For the second time I ask again “is there anything else not available?” "only I have previously mentioned not available”, she said and we changed the order right away. Few moments later she came and informs us that 50% of our orders unavailable and I'm disappoint with the service . Ordinarily, waitress informs the unavailable menu to the guest earlier. Although, the property was luxurious and fancy both exterior and interior, conversely the service like a roadside stall. This is a disaster and consequently we cancel our dinner and I fail to...
Read moreLiburan Natal 2019 kemarin saya makan di sini beserta rombongan sanak saudara dengan total 20 orang. Lokasinya agak nyempil dari jalan besar (didalam perumahan) tapi gedung & interiornya lumayan baik & menarik...
Sayang pelayanannya kurang terkoordinasi, mana makanan/minuman yang siap, mana yang sudah tersedia kurang jelas. Setelah pesan pertama, diberi info kalau jeruknya SOLD OUT, okelah kami ganti yg pesan jeruk jadi teh. Beberapa saat kemudian diberi info kalau dimsumnya SOLD OUT... Okelah diganti menu lain. Setelah makanan keluar, nasi capcay suami saya rasanya pas, nasi goreng saya rasanya terlalu asin (nasi goreng saudara saya ada yang uasinnya merata, ada yang garamnya masih kurang merata tapi tetep terlalu asin). Penampakan nasi goreng seafood saya pun kurang mengundang selera, seakan2 hanya ditaruh di piring begitu saja, nasinya seperti "mblenyek" jadi satu dan tanpa timun/acar/hiasan apapun. Oiya, dalam nasi goreng seafood saya ada 2 ekor udang (benar2 hanya bagian ekor) yg ujungnya sudah menghitam... You've lost 1 ⭐ Keep the food up to a good standart please... serve your guests appropriate food 🤨
Setelah makanan sudah hampir habis, baru sadar kalau ada menu makanan siomay dan minuman coklat yg belum keluar, akhirnya ditanyakan ke dapur (karena tidak terlihat pelayan-mungkin karena sibuk, di lt 2 juga ada acara sepertinya, tapi ini bukan alasan juga) setelah bertanya kesana kemari & menunggu, jawaban yg didapat "tadi sudah diinfokan kalau makanan dimsum & minuman coklat yg ditanyakan sudah SOLD OUT"... 🤔 Padahal tidak ada info sebelumnya, kalau ada info sebelumnya pasti kami ganti pesanan Tapi sudahlah, karena sudah malam dan dapurnya sudah tutup (tidak ada orang terlihat di area dapur) dan kami sedang bersama keluarga, akhirnya kami batalkan pesanan yg tidak keluar (bisa jadi minuman yg tidak keluar tadi tidak ditulis di kertas pesanan 🙄). You lost another ⭐ #2 Trained staff is key, where's your restaurant manager at?
Berdasarkan pengalaman pertama yang tidak berkesan ini saya jadi tidak tertarik untuk kembali mencoba kuliner di tempat ini... Sayang sekali, padahal tempatnya instagramable... Bintang 3 sudah cukup rasanya... Semoga kedepannya bisa...
Read moreIts not recomended place to hang out....the food served cold,small portion,price too high,n specially when you eat at 2nd floor which is at smoking areas...you'll be joining with alot of insects....and when you already order something...wait till few minutes...they will comeback to you n says your order sold out or with more excuses and doesn't makes any sense....its suppose with new building new management,n for a good effort..they must have averything macth with the menu....that way the costumers will...
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