Pizza Hut Restoran — Restaurant in West Java

mba2 menor di kasir perlu training lagi. Mau order sm yg bersangkutan, customer musti ngomong berkali2 baru didengerin, diulang2 pun tetep dicuekin mata jelalatan kemana2 ga konsen pdhl berdiri d dpn mata dan jelas2 tau mau order, lahwong abis mencet bel br muncul tadinya ga ada org di counter, liatdong customernya. Terpaksa ngomong ngulang lagi krn abis ngorder panjang lebar baru, eh dianya malah.."jadi apa orderannya?" Ya ileh..uda diulang eh dia dadah2 dan ngomong sm org di luar restoran, cepe deh jadicustomer yg berdiri di kasir di depan mata yg bersangkutan. Attitude problem hanya bs menang di dunia delulu ga dlm kehidupan nyata. Dah gitu mau pesen menu promo bca gajian atau apa yg jelas2 di socmed ditulis bs dgn cc berlogo bca card, dijawab dgn gaya nginyem judes, kalo ga bs pakai kartu..waktu sy baru ngomong, " ini bca card, mba.." lgs dipotong dgn judes "hanya bisa qris atau debit". Fyi sejak awal tiba sampai akhr pembicaraan saya jujur ngomong baik2, sama sekali tdk ada attitude ribet dan galak lah hati gembira kok datengnya..malah jadi malea abis order. Kl emang cust judes masih maklum dia bt. Ini mah gada angin gada ujan mba kasir berattitude ruar biasa. Heran jg kok bisa diterima kerja disini. Misteri.Terima kasih kpd pak Okip yg cekatan& berattitude pantas jadi manager di dunia customer service dgn etik kerja yg sudah seharusnya, yg mengurus pembayaran dgn cc dan minta maaf segala utk rekan jutek&berattitude problemnya itu yg masih hrs training lg berthn2 (kl trnyata krj uda lama sih uda gada harapan masih gini modelannya) pdhl yg salah melengos gatau dmna malah yg minta maaf rekannya..heran sih manusia modal jutek kayak gini masih bs eksis di dunia cust service hari begini. Review jujur dari customer asli yg dibantu pak Okip setelah service parah oleh mba kasir....

It's been an hour and a half wait and they haven't been contacted. When I WA with the agent, their service was not very sincere and they even left the chat room without my words being finished. They didn't even give me any service, but they just canceled the order. Thanks to you, I wasted my time and only my blood pressure went up. Do not...

when we dined in for lunch, it was empty at dining area outside so we sat there to enjoy the late afternoon breeze. suddenly there were large group came in, noisy and they are smoking. we have a toddler so we had to move to another place. i know it was a smoking area outside, but personally i feel like dining areas anywhere shoud be...