Pachi Pizza &Pasta Restaurant — Restaurant in Baghdad

Wasn't impressed. This place tries so hard to give off "luxury" but fails at it every step of the way. From the moment you enter, there is no doorman to greet and seat you, despite there being 5-6 waiters loitering in the hall.

The prices are extremely high compared with even high-end places in Baghdad, food was authentic italian but wasn't really that great.

A couple of things that irked me was that they do not serve cola or pepsi, instead serving you with a relatively unknown drink called Sinalco, and they served the drink way later after the food arrived despite constantly reminding and asking for the drinks. Plus, they charge you 3x the price for water bottles you never asked for!

The worst of all is that the service is very disappointing, this is the first time I've seen waiters cleaning the table with a single dry tissue/napkin, which doesn't help at all in the cleaning. Worst of all, they kept dropping leftovers on my jeans and my hands, which was extremely unprofessional and really hit the nail in the coffin for me. I will not be going back anytime soon and the only reason this place is such highly-rated is because of lack of competition and alternatives, as there is no other true 'italian'...

One of the most overrated restaurants I have experienced in Baghdad, pizza, was not bad. Risotto was OK. The service was unorganised throughout the night. sometimes, we had to wait. Other times, we were repetitively had to ask over and over. We ordered dessert to share, there was no cutlery to come with orders, asked repeatedly, by the time cutlery arrived, everybody had to double dip with their own spoons. The lounge was unoriganised. a mix of families with children, young people, and business diners, not sectioned what so ever. The scene was a bit chaotic and loud. Finally, the bill came, we paid for that $60 per head, which was one of the most expensive restaurants I have been to in Baghdad. Now, I don't mind paying that kind of money, as long as the food, service, and layout meet that standard. Unfortunately, the experience was far from equal to price! I think they have a...

I went to this restaurant based on the recommendation of my girlfriend, I was really excited to go there and try their food, unfortunately their customer service was terrible!

I wanted to order their Penne Al Arrabiata with added chicken (optional) which is on their menu as per the attached photo, the server said that chef can't do it and it wouldn't taste good !!! Then I asked why does it state on your menu that the chicken addition will cost 3000 iqd? She said "that not everyone understands the Italian taste!!", avoided my question and left us, we left immediately after that.

I have been to many Italian restaurants in North America, Europe and the Middle East, I haven't seen such treatment.

I don't recommend this restaurant and if there was a "no star" rating, I would have...