Firehouse Pizza Booterstown — Restaurant in Dún Laoghaire-Rathdown

Ordered my pizza at 20.30 with an estimated delivery time of 21.20. No sign of the food at 22.00 so I call in and the admittedly friendly guy on the phone says its left the shop and will be with me in 10 minutes or so. At nearly half ten I get a call from the driver asking me to let him into a completely different address. I explain to him we are are and at twenty to 11 cold pizza is delivered to my door. I am told the reason for the delay is because it's my fault for giving them the wrong address and eircode. Funnily enough if you put the eircode and address on my order confirmation into google maps it puts a pin perfectly on top of where I live and it even gives you a handy little street view thumbnail to work with. The pizza wouldn't be bad if it hadn't arrived cold. Appalling...

Zero stars. ZERO Wow absolute wow The worst most disgusting horrible un edible so called pizza I tasted .dropped in store asked the counter staff what's a good carry out offer .she stared at me absolute bizzare behaviour.i asked for the offer on thin base .10 mins the pizza comes out heavy and thick base .wet sloppy undercooked and disgusting the dough was gritty the toppings the ultimate cheap frozen muck and disgusting.most went in the bin after I felt gross wow how can you serve such utter disgusting slop but judging by reviews you guys don't care .I hear the bmun branch has gone awful also . Anyway you guys now the num 1 worst pizza in Ireland . And yous don't...

Hello everyone,

This is the picture of pizza that we ordered from firehouse a day back. It is clear that one slice is either cut or replaced, which is seriously not acceptable especially in this scenario of COVID. This is clear case of contamination which is a serious matter of concern. This is the very first time I have experienced such an awful service from any restaurant. And the worst thing is I didn't even get a proper reply from the restaurant nor from Just eat, inspite of mailing. I'm heading towards a complaint to HSE. Looking forward for a solution to the same and hoping no one gets into the...