Unfortunately our stay turned out to be terribly disappointing. No hot water whatsoever, no TV connection, and exposed wires. Even the most basic camp site has hot water and to pay this price to have none at all is so wrong. Had to wait firstly more than half an hour for the hot water to be reset (lie) then told a plumber would work “all night” to fix it. Ho hum … more lies. We wasted a lot of our evening waiting for the leprechauns to fix the issue. What made everything so so much worse was the constant stream of lies from Paddy the manager (or owner?) re trying to fix the issue. All made up. Followed by phone calls and WhatsApp messages that we would receive some or all as a refund (he offered off his own bat). All absolute rubbish. Even told to stay by the phone all day as his “accountant” would call to get our bank number. What a liar - a slimy toad. This is not a new issue it turns out from the reviews but he acted conciliatory and that he was sorry. Many folk staying there this year have no hot water or TV. A 2 * establishment at very best. Booking.com has all the WhatsApp messages (why would you put the lies in writing!? ) and are chasing compensation (for the lies and deceitful behavior). Felt unclean being there - and not just because of no ability to shower. Staff were nice but miserable - no wonder. I recommended they keep the bar and restaurant open but shut down the hotel as have no care and...
Read moreWe only stayed one night but everything there was amazing.|The room was small but had everything that we needed, the mattress was really comfortable and the shower was great.|After we dropped our things into the room we had dinner, which was very tasty. We ordered the vol-au-vents and the leg of lamb roast. Which we are still talking about now. It was absolutely amazing. And also the pints of Guinness were top class.|There was a problem with the electricity in the rooms, we ended up having no power for around an hour. But the staff more than made up for that small inconvenience. Completely out of their control of course! |Special mention to Paddy, who went above and beyond to help us in anyway. Gave us free drinks while we waited in the bar that did have electricity, told us that there was a room free of charge in their sister hotel only 10 minutes away if the problem was not fixed within the hour, provided my partner with a private area with electricity so she could finish doing her hair and make up before our night out etc. |Electricity came back on within the hour and they couldn't be more apologetic and accomodating for us. ||Will definitely be back again for our next trip to Killarney hopefully very soon! ||My partner even forgot her license in the hotel room and the hotel posted it back to her free of charge to save us driving a 4 hour round trip to...
Read moreWe had a fantastic lunch at The Kerryway. Lunch was in the bar which was bright and clean with a classic old pub ambiance. ||The wait staff was professional, attentive and friendly. But, it was the food that really sold the place. ||My wife had The Kerry Burger which was a double, bacon cheeseburger with a side of perfectly cooked fries and delicious slaw. Very tasty and enough for leftovers. ||I have been trying steak sandwiches all over Ireland this summer and this was the best I have had by far. It was tender and juicy with perfectly grilled onions and portobello mushrooms and a delicious pepper sauce. It came with fries and a salad. And for the Yanks, there was plenty of Heinz ketchup for the fries (also mayo for The Brits).||I sent my appreciation to the chef, I believe her name was Shirley (I apologize if I have not remembered correctly). ||If you’re in the area, check The Kerryway out. You won’t be...
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