Camile Thai Naas — Restaurant in The Municipal District of Naas

From the moment I walked in, the sweet aroma in the air promised a delightful experience. A cozy little Thai restaurant with hopes of flavor and warmth. But the service? Let’s just say… it took its sweet time catching up.

We entered, only to find chairs still stacked on tables — a visual reminder that hospitality hadn’t quite clocked in yet. No greeting. No welcome. No effort to seat us. We had to ask ourselves to be seated — not exactly the first impression you want.

Menus arrived eventually, and after making our choices, we waited. And waited. And waited some more. Five? Ten minutes? No one came to take our order. In the end, we walked up to the till ourselves — wasting ten precious seconds of my life and a small ounce of dignity in the process.

We ordered. My friend and I paid separately — not knowing there was a €5 discount if we had paid together. Thanks for not mentioning that, by the way.

He paid in cash, smooth and quick. I, however, was treated to a two-minute pause while the card machine was slowly awakened from hibernation. Eventually, transaction complete.

Back to our table. First impression? Could’ve used a clean-up. Crumbs and stickiness didn’t exactly scream “attention to detail.”

Then came the food. I ordered noodles with chicken — and surprisingly, they were solid. Flavorful, balanced, cooked right. My friend, however, wasn’t as lucky. He got the Spice bag — a supposed fiery delight — but got under-cooked chips, stale chicken, and rice that didn’t seem fully cooked. A real letdown.

Dessert arrived. I went with churros. A bit dry, but passable. No real complaints. My friend got chocolate chip cookies — meant to be hot, served cold. Enough said.

We finished. We left. Out of the three staff members present, only one said goodbye.

At least it...

DO NOT ORDER DELIVERY FROM HERE OR IF YOU DO OPT TO PAY CASH ON DELIVERY!

Last weekend I placed a food order and after waiting for an hour I phoned the restaurant for an update, I was told that the driver was on the way and would be there shortly. After waiting for another half an hour the driver still had not arrived. I phoned the restaurant again and the staff member I was speaking to said she would phone the driver for an update. She then phoned me back to tell me that the driver apparently had a puncture. I couldn't understand why he wouldn't have notified the restaurant prior to this but having read some of the other reviews on here I can see that this is an excuse they use regularly. I was then offered to have a fresh delivery of food or a refund so I opted for a refund.

After a few days I noted that I still hadn't received my refund and the initial pending transaction on my card had been processed. I contacted camile support and received a half ar$ed apology and was told that they would follow up with the refund team.

I still haven't received my refund or any further update regarding the status of the refund so I have had to contact my bank to retrieve my refund for me.

Absolutely appalling service. Prior to this I had been a regular customer of Camile Thai but after this I will absolutely not be ordering...

I’ve ordered from camille for years now but in the last year they seem to have changed their employees or their service. The last three times i’ve ordered i’ve been met with rude workers (cutting me off from speaking, interrupting me, leaving me on hold for 15 minutes only to have to repeat myself all over again. and a general unhappy tone when speaking to me.)I work in food industry, i’m aware of the long shifts and the amount of customers they deal with everyday so i always try to be kind. However this behaviour is countious and shows a lack of respect for customers or even their workplace and other staff. I’m upset at how many times my food has been messed in recent years, along with the smaller portion sizes and higher prices. Along with the rude customer services. Camille used to be a good place for customer service and it no longer is:/ from now on i won’t be ordering from there, or if i do it’ll be on just eat as every interaction i have leaves me feeling that as the customer i’ve done something wrong- when in reality im just trying to place an...