The Lough Avoul Inn — Restaurant in West Cork

An absolute disgrace of a place! We arrived to a half full restaurant were seated at the bar and immediately told to remove ourselves from there by a woman named Joan, we sat at the allocated table and ordered our food from who we presume was the gentleman owner, mussels for me fillet steak for my better half! He told us to order plenty drinks while we waited! We had two each but shortly after ordering the second I realised there was something afoot (I’ve worked as a chef and restaurant manager for in excess of 35 years) so after an hour of waiting for a bowl of mussels and a fillet steak I order two pints of tap water and can you imagine the injection of gas simply incredible! Mussels front and centre and a rib eye steak!! An absolute shower of incompetent ignorant rude cowboys running this place, but I have to say the waitresses were absolutely lovely and they are at so welcoming, polite and courteous, I don’t know how they go into work in the the worst run most badly organised business I’ve ever had the misfortune to dine in every day, that’s not how this business actually is girls, it’s a profession that we pride ourselves on, Céad Míle Fáilte,totally lost on Jian and Co!, ye we’re so welcoming and professional especially given the circus ye work in and deserve better than those two clowns!!! DO NOT EAT HERE!! ITS THE FURTHEST THING FROM HOSPITALITY IVE EVER EXPERIENCED! Shame on you! I hope you don’t treat our tourists like this!! An absolute disgrace and no I didn’t eat or pay for the rib eye steak we didn’t order and my starter of mussels that took an hour to arrive!!! Get better you clowns!! I had to click one star to post but a minus option would be the only appropriate...

I ate here last weekend-the way i have seen the poor waiter being treated was ridiculous- i think he was the only one - running around the place trying to keep up with the demands made by the owners one of which stands outside and bekons you in.the food was quite nice but honestly the disgusting way the owners treat people is absoloutly horrible and dont want to be promoting a business that thinks this is ok-the only other staff bar the poor waiter and pushy owner was a cruel woman - guessing she was the other owner - who im guessing picked at our plates before we got them as there was obviously some chips missing from our plates while she shouted at the match on the tv with a mouth of mashed potato.the night was topped off with the male owner shouting expletives at the waiter and the poor waiter working mega hours for probably little pay and the waiter having to explain the billing system-tried to tip well but didnt catch the waiter in the end and ended up in the hands of the owner so dohbt it made to anyone...

Walked into the place and was told very loudly by both the owners that there was a coach coming so were quickly ushered into a cold room next to the bar. She’s yelling at us about drinks, he’s yelling at us about the food. We sat at the window which was nice, ordered fish n chips (not given ANY time to read a menu in peace for 2 minutes) Food came out 3 minutes later. We watched as an unexpected bus load of pensioners filed in (NOT the coach they were expecting) They were all yelled at “soup? Soup? Tea? Coffee!!!” It was actually hilarious to see 25 pensioners squeezed into the front room, (they were actually sssh’d at 1 point!) all spooning chowder into themselves while we all waited for the very special coach load to show up. 2 fish n chips, 2 beers came to €51!!! Tried to pay with a card, got an eye roll and was asked “Cash??!” Lucky I had it. Overall, a weird experience. Food OK, atmosphere…. yelly? Definitely comical. We were out in 35 minutes. Never got to see the coach load of 5 star guests....